Cottage Toys & Interiors Reviews

Name: Cottage Toys & Interiors
Rating: 4.82

4.8 Rating 1,013 Reviews

96 %

of reviewers recommend Cottage Toys & Interiors

4.8

Based on 1,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01394 794365

Email:

Info@cottage-toys.co.uk

Location:

11, Wells Place, Redhill
Merstham

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Cottage Toys & Interiors 5 star review on 13th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two wooden bears for my daughter for Christmas. Only one arrived. I sent an email with pictures. No reply. Not impressed.”

Helpful Report

Posted 4 years ago

Hello, sorry to see one of your items was missing. We did have your reply on the 22.12 and unfortunately, it was too late to get another one dispatched in time for Christmas delivery. We did reply to your email and will check what you would now prefer. Kind regards

Posted 4 years ago

“Arrived in good time. Was much appreciated by my granddaughter.”

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Posted 4 years ago

“Really liked the doll. My grandson was immediately smitten”

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Posted 4 years ago

“Ordering was easy & delivery was beautifully quick, considering how close it was to Christmas! A lovely range of choices, too.”

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Posted 4 years ago

“Really quick delivery; with delivery progress updates via email. Will definitely recommend and order again! Thank you and Merry Christmas!”

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Posted 4 years ago

“We purchased this item as a Christmas present for our baby and she absolutely loves it! It came super fast, we are happy with the quality and overall its a fab product”

Cottage Toys & Interiors 5 star review on 25th December 2021

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Posted 4 years ago

“Ordered weeks ago and the item didn’t arrive in time for Christmas. Terrible service and very disappointing for my little girl who specifically asked Santa for that item”

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Posted 4 years ago

Hello Phil. Sorry to read your review. After checking your order, it was dispatched in 2 working days from us. This was then attempted delivery twice and now is being returned to us. We will contact you to arrange the next step. Kind regards

Posted 4 years ago

“Fantastic range of quality toys from well-trusted brands. Super swift delivery and reasonable shipping charges.”

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Posted 4 years ago

“Bought two items as Christmas presents Thursday 9th December. Received advice that delivery would be Monday 13th December, then that it was delayed. No reason was given. Then further advice that the gifts were at DHL delivery depot at 01:24 on Wednesday 15th December. Finally delivered Friday 17th December but DHL tracker now shows at DHL delivery depot at 07:09 Friday 17th December. something not right. Should I be reimbursed for delivery charges?”

Helpful Report

Posted 4 years ago

Hello Keith. Thank you for your feedback. We have looked into your order and can confirm that your order came in at 21.53 on the 9.12.12. We then dispatched it the next day which was a Friday although you chose standard delivery, not next day. Your parcel then was delivered on Wednesday and only 4 working days from order. We apologise for the confusion from DHL, but their network at this time of year is extremely busy.

Posted 4 years ago

“Excellent and efficient service from start to finish. Will absolutely use you again.”

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Posted 4 years ago

“Beautiful toys. My children loved them. Speedy delivery. Excellent update on product delivery. Very well packaged. Can’t fault it”

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Posted 4 years ago

“My order arrived quickly and the toy was as lovely as I'd hoped. The soft toy was sent in sturdy paper packaging - no nasty plastic and no ridiculously oversized cardboard box - and arrived in perfect condition.”

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Posted 4 years ago

“Well informed on delivery and quick to arrive, product very well made . Very pleased sure my granddaughter will love as a Christmas present ..”

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Posted 4 years ago

“Beautiful products and excellent service from Cottage Toys.”

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Posted 4 years ago

“High quality products and with quick delivery, can’t fault them.”

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Posted 4 years ago

“Great website, easy to order and kept informed of progress. Delivery was prompt and very pleased with the items”

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Posted 4 years ago

“Lovely perfect gift.”

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Posted 4 years ago

“Product good, bought as a present for my Grandaughter. Had a problem with delivery which is nothing against Cottage Toys, other than I tried to contact you and no-one answered. Left a message and no-one rang me back. Delivery company kept going to wrong house.”

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Posted 4 years ago

“Cottage tolls sell quality reasonably priced wooden toys”

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Posted 4 years ago

“I havent recieved my iteam and emailed them still waiting to here and get refund.”

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Posted 4 years ago

Cottage Toys & Interiors is rated 4.8 based on 1,013 reviews