CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.68

3.7 Rating 286 Reviews

65 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 286 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my product on Saturday it came on Tuesday which I was very pleased with and it came well packaged and no damage.”

Helpful Report

Posted 2 months ago

Dear Colm,Thank you so much for giving CricketDirect a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to hear that you were satisfied with our prompt delivery service. We strive to provide our customers with fast and efficient service, and we are delighted that we met your expectations.

Posted 2 months ago

“Good quality and good price, delivers quickly. However please don’t offer discount codes that don’t work.”

Helpful Report

Posted 2 months ago

“Really helpful lady trying to teach younger male assistants how to help customers. Huge range of sports kit. Problem is nowhere to try anything as premises so small and full of stock”

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Posted 3 months ago

“Great service & very quick despatch, very pleased”

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Posted 3 months ago

“Communication between staff, and staff and customers could have been better but the ending was satisfactory and the item received in time.”

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Posted 4 months ago

Thank you, David, for your 4-star rating of CricketDirect! We appreciate your feedback. We are glad that you found a satisfactory resolution and that you received the item on time.

Posted 4 months ago

“Nice Service”

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Posted 5 months ago

Thank you for your 4 star rating of CricketDirect! We are committed to providing you with the best possible service, so we really appreciate your feedback. It's great to hear that you had a nice experience!

Posted 4 months ago

“Good service but free shipping would have been better.”

Helpful Report

Posted 5 months ago

Thanks Paul for your 4 star rating of CricketDirect. We appreciate you taking the time to share your experience. We're glad you enjoyed our service. Thank you again for your kind review!

Posted 5 months ago

Thank you for your 4-star rating Paul! We appreciate your feedback on our service

Posted 4 months ago

“Very clear ordering process. Good access to all brands within cricket. Never had any issues with anything from this company. My only complaint is that delivery is expensive, but i suppose i'm maybe too used to Amazon Prime. Having said that, Cricket Direct is often cheaper than Amazon, even with postage.”

Helpful Report

Posted 6 months ago

Thank you for taking the time to review our service at CricketDirect! We are delighted to hear that you found the ordering process to be very clear and that you had no issues with anything from our company. We appreciate your feedback and your 4 star rating.

Posted 5 months ago

“Lots and lots of products for a reasonable price”

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Posted 7 months ago

“Excellent chat agent”

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Posted 9 months ago

“Easy to order and quick delivery. Happy with product.”

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Posted 10 months ago

“Good served but I have sent my product back as it wasn’t exactly what I ordered awaiting t be reinbu”

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Posted 10 months ago

“Helmet was as described, grill a bit higher than expected shame there’s no way to adjust it as it’s fixed.”

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Posted 11 months ago

“Good tell when arrive”

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Posted 11 months ago

“great help when we needed it and great packaging !”

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Posted 11 months ago

“Huge selection of high quality gear, hard to find anywhere else in the UK. The item I ordered was exactly as described, and was shipped much quicker than I expected, and was in perfect condition when received.”

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Posted 11 months ago

“Good product and price. Ordered one full size larger of adidas cricket shoe which is a good fit. Delivery cost justified with very fast shipping”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating for CricketDirect! We are delighted to hear that you are satisfied with both the product and price. We are also glad that you are happy with our fast shipping and delivery cost. Thank you for your support, we value your feedback!

Posted 11 months ago

“Very happy with product and service”

Helpful Report

Posted 1 year ago

“Great bat, delivery a bit slow but then ordered during Easter bank holidays!”

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Posted 1 year ago

“Product is good but website didn't write all things”

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Posted 1 year ago

CricketDirect is rated 3.7 based on 286 reviews