CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.67

3.7 Rating 288 Reviews

65 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 288 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very very poor service. Delivery was late and the items were delivered to a wrong address.”

Helpful Report

Posted 1 day ago

“Excellent service, fast delivery. No issues yet”

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Posted 5 days ago

“Efficient service and delivery. No issues so far”

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Posted 2 weeks ago

“Bought the pads . Delivery come on time,but the pads was not my size so send it back. The issue is for delivery you need to pay separately on the cost of your pad and if you want to send it back you pay from your packet. Then when I asked for refund they removed the tax also from the price and send me less money then I pay for the pad. Very bad service incase its not your size or you don't like the quality.....”

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Posted 1 month ago

“Great selection of sport and specifically cricket products. Really quick turnaround and delivery arrived within 2 days.”

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Posted 2 months ago

“Quick and superb service. Thanks”

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Posted 2 months ago

“Efficient delivery. All as described.”

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Posted 2 months ago

“Excellent choice, stock availability and delivery timing backed by excellent communications.”

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Posted 2 months ago

“Wouldn’t order from this company again, ordered and paid for a cricket bag. Told 2 days later due to stock error it was out of stock so agreed to an alternative bag which was supposed to be sent out the next day … 3 weeks and 14 emails later I finally received my order. Customer service appalling”

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Posted 2 months ago

“Great value product and delivery was first class and quick”

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Posted 2 months ago

“The products are absolute authentic and the best, is a childhood dream come true for this purchase. The support staff Tina & Dilani are just amazing, Great work. Keep up the amazing service & hopefully someday i will make it to the shop. This purchase was made from India, lot of hustle paying the customs but finally i got the product and it was worth every bit.”

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Posted 2 months ago

“Delivery was quick and the points I earned off my initial order almost covered my second order! Overall, doo prices and great value”

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Posted 2 months ago

“Good quality bag, quick delivery as well”

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Posted 2 months ago

“Terrible customer service and lack of care to try and help. Long delivery times, lack of communication when items become out of stock. Will not use this company again.”

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Posted 2 months ago

“Could not find my GN cricket bag cheaper anywhere else. Ordered and delivered super quick. Nice and easy.”

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Posted 2 months ago

“Great items and fast delivery.”

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Posted 2 months ago

“the batting gloves & thigh guard is of good quality but the quality of inners are hideous. Shape, switches gave me an impression that the inners are knockoffs. The criceket balls are no where near to the standard what is posted. I know, pictures are just for reference & illustration purposes only, but still atleast the real product should be half of whats posted. As I'll travelling shortly the products are already packed that why right now I can't post pictures to put money where my mouth is by posying pictures.”

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Posted 2 months ago

“Fantastic range of products for all budgets. Delivery was so quick, will definitely use CricketDirect again!”

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Posted 2 months ago

“I ordered my product on Saturday it came on Tuesday which I was very pleased with and it came well packaged and no damage.”

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Posted 3 months ago

Dear Colm,Thank you so much for giving CricketDirect a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to hear that you were satisfied with our prompt delivery service. We strive to provide our customers with fast and efficient service, and we are delighted that we met your expectations.

Posted 3 months ago

“First time buyer. Very satisfied. Ordered two bats from South Africa and they were delivered promptly.”

Helpful Report

Posted 3 months ago

Dear Henry,Thank you so much for your fantastic 5-star rating of CricketDirect! We truly appreciate your support and are thrilled to hear that your first-time buying experience with us left you very satisfied. We are delighted to have been able to promptly deliver the two bats you ordered all the way from South Africa. Your satisfaction as a customer is our utmost priority, and your positive feedback reassures us that we are moving in the right direction. Once again, thank you for choosing CricketDirect as your cricket equipment provider. We look forward to serving you again in the future!

Posted 3 months ago

CricketDirect is rated 3.7 based on 288 reviews