CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.68

3.7 Rating 290 Reviews

65 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 290 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived very quickly”

Helpful Report

Posted 5 months ago

Thank you so much for your 5-star rating of CricketDirect! We really appreciate your kind words, and we are thrilled that your order arrived very quickly. We hope you had an overall enjoyable experience!

Posted 4 months ago

“Nice Service”

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Posted 5 months ago

Thank you for your 4 star rating of CricketDirect! We are committed to providing you with the best possible service, so we really appreciate your feedback. It's great to hear that you had a nice experience!

Posted 4 months ago

“I have not received any items at all. So I think the service is awful”

Helpful Report

Posted 5 months ago

Dear James, Your order was placed on the 1st Nov, and shipped on the 2nd Nov. The item was delivered on the 4th November.

Posted 4 months ago

“I’ve bought a number of items from cricket direct over the last few years . My latest purchase are adidas cricket shoes. Excellent service, quick to receive my order and very satisfied with my purchase”

Helpful Report

Posted 5 months ago

Thank you so much for your 5 star rating, Paula! I'm so pleased to hear that you have had a positive experience buying items from CricketDirect over the last few years. Your recent purchase of adidas cricket shoes sounds great, I'm glad that you are very satisfied with your purchase!

Posted 4 months ago

“The bat I have bought Grade 2 Kokabura Size 5. But the bat grains are not straight as it should be in the garde 2 bat . Can you confirm if the bat grains will show the grades according”

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Posted 5 months ago

“Excellent Service and very happy with the product Very quick delivery”

Helpful Report

Posted 6 months ago

Thank you so much for your 5-star review of CricketDirect! We appreciate your kind words about our excellent service and we are so glad that you were very happy with the product and its quick delivery. We are committed to delivering the best possible experience to our customers, so we are delighted to hear that we have succeeded. Thank you again for your kind words!

Posted 4 months ago

“Great service and really fast. All the equipment is in good condition and my son can’t wait to use it. Many thanks Colum Davis.”

Helpful Report

Posted 6 months ago

Thank you so much, Colum Davis, for your kind words and for your 5-star rating of CricketDirect! We are so glad to hear that your son is enjoying the equipment and that you had a great experience with our service. We will continue to strive for excellent customer service and satisfaction. Thank you again!

Posted 4 months ago

“The cricket bag and trainers, were just what I wanted. Very well made.my son will love them. The delivery was so quick. Very pleased overall.”

Helpful Report

Posted 6 months ago

Thank you so much for the 5 star rating, Gez. I'm so glad that the cricket bag and trainers were exactly what you wanted, and that the delivery was so quick. Your kind words mean a lot to us here at CricketDirect.

Posted 4 months ago

“Excellent communication with delivery date and time. Good selection of cricket products. Easy online purchase.”

Helpful Report

Posted 6 months ago

Thank you so much Antony for giving us a 5 star rating! We are so glad that you had an excellent experience with communicating with us for delivery date and time, finding a good selection of cricket products, and an easy online purchase. We give our appreciation to you for your kind words and look forward to seeing you again soon.

Posted 6 months ago

“Good service but free shipping would have been better.”

Helpful Report

Posted 6 months ago

Thanks Paul for your 4 star rating of CricketDirect. We appreciate you taking the time to share your experience. We're glad you enjoyed our service. Thank you again for your kind review!

Posted 6 months ago

Thank you for your 4-star rating Paul! We appreciate your feedback on our service

Posted 4 months ago

“Still not received goods!”

Helpful Report

Posted 6 months ago

Dear Jane, I can see that your order was placed on Saturday 21st and delivered by Royal mail yesterday on 24th Tuesday. If you need any further information, please do not hesitate to contact team@cricketdirect.com

Posted 6 months ago

“Very clear ordering process. Good access to all brands within cricket. Never had any issues with anything from this company. My only complaint is that delivery is expensive, but i suppose i'm maybe too used to Amazon Prime. Having said that, Cricket Direct is often cheaper than Amazon, even with postage.”

Helpful Report

Posted 6 months ago

Thank you for taking the time to review our service at CricketDirect! We are delighted to hear that you found the ordering process to be very clear and that you had no issues with anything from our company. We appreciate your feedback and your 4 star rating.

Posted 6 months ago

“Living in Australia, I was after a wicket-keeping mask which is not readily available here. After finding it online at Cricket Direct I was amazed at how easy the process was and how fast it was sent out, with an estimated delivery time of around a week.”

Helpful Report

Posted 7 months ago

Thank you for your five-star rating, Timothy! We are glad that you were able to find the wicket-keeping mask you were looking for on our website; and that you were pleased with the quickness and ease of the shipping process. We strive to make online shopping easy and enjoyable for all of our customers!

Posted 6 months ago

“Very poor service. I returned an item a week ago and have no communication back from Cricket direct. I have queried this twice and no replies.”

Helpful Report

Posted 7 months ago

“Excellent quality product. Easy to fit on your pads.”

Helpful Report

Posted 7 months ago

Thanks, Jonathan! We are pleased to hear that you are enjoying our product and that it fits easily on your pads. We really appreciate your five-star rating for CricketDirect!

Posted 6 months ago

“Extremely easy to order, product very good, arrived within a few days but only problem there was no communication to tell me when it would arrive, otherwise everything very good,Thankyou”

Helpful Report

Posted 7 months ago

Thank you so much Martin for your wonderful 5 star rating of CricketDirect. We greatly appreciate the feedback you have provided and we are thrilled to hear that our product was extremely easy to order, good in quality and arrived within few days. Once again, thank you for being our customer.

Posted 6 months ago

“TOP CLASS COMPANY OFFERING WIDE CHOICE AND AFFORDABILITY. ORDER ACKNOWLEDGMENT BY RETURN AND DELIVERED GOODS IN LESS THAN 48 HOURS. HIGHLY RECOMMENDED.”

Helpful Report

Posted 7 months ago

Thank you NEIL for your 5 star rating of CricketDirect! We are proud to be a TOP CLASS COMPANY offering a wide choice of products at an affordable price. We process your order quickly and deliver goods within 48 hours. We are very glad that you would highly recommend us.

Posted 6 months ago

“Quick and convenient delivery. The product was cheaper than other dealers.”

Helpful Report

Posted 7 months ago

Thank you for your fantastic 5 star rating of CricketDirect! We are delighted to hear that you had a quick and convenient delivery, and that our product was cheaper than other dealers. We are pleased that we could meet your needs.

Posted 6 months ago

“Lots and lots of products for a reasonable price”

Helpful Report

Posted 7 months ago

“Great options of shoes, arrived promptly and was able to send back unwanted ones (at my cost)”

Helpful Report

Posted 7 months ago

Thank you for your 5 star rating of CricketDirect! We are very pleased to hear that you had great options of shoes, and that they arrived promptly. Your satisfaction is our priority and we are so glad to hear that we met your expectations. Thanks again for your wonderful review!

Posted 6 months ago

CricketDirect is rated 3.7 based on 290 reviews