“Wouldn’t order from this company again, ordered and paid for a cricket bag. Told 2 days later due to stock error it was out of stock so agreed to an alternative bag which was supposed to be sent out the next day … 3 weeks and 14 emails later I finally received my order. Customer service appalling”
“The products are absolute authentic and the best, is a childhood dream come true for this purchase. The support staff Tina & Dilani are just amazing, Great work. Keep up the amazing service & hopefully someday i will make it to the shop. This purchase was made from India, lot of hustle paying the customs but finally i got the product and it was worth every bit.”
“Terrible customer service and lack of care to try and help. Long delivery times, lack of communication when items become out of stock. Will not use this company again.”
“the batting gloves & thigh guard is of good quality but the quality of inners are hideous. Shape, switches gave me an impression that the inners are knockoffs. The criceket balls are no where near to the standard what is posted. I know, pictures are just for reference & illustration purposes only, but still atleast the real product should be half of whats posted.
As I'll travelling shortly the products are already packed that why right now I can't post pictures to put money where my mouth is by posying pictures.”
Dear Colm,Thank you so much for giving CricketDirect a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
We are glad to hear that you were satisfied with our prompt delivery service. We strive to provide our customers with fast and efficient service, and we are delighted that we met your expectations.
Dear Henry,Thank you so much for your fantastic 5-star rating of CricketDirect! We truly appreciate your support and are thrilled to hear that your first-time buying experience with us left you very satisfied.
We are delighted to have been able to promptly deliver the two bats you ordered all the way from South Africa. Your satisfaction as a customer is our utmost priority, and your positive feedback reassures us that we are moving in the right direction.
Once again, thank you for choosing CricketDirect as your cricket equipment provider. We look forward to serving you again in the future!
“It's my 1st and last mistake I purchase through your company they delivered the parcel wrong and now they said I have to wait till next month.
I am totally disappointed with your services and I will give my same reviews on the Google as well. My friends also leave same comments about your services and I will give the email screenshots too.”
