CricketDirect Reviews

Name: CricketDirect
Address: 5 Metro Centre, St Albans, Hertfordshire
Rating: 3.68

3.7 Rating 290 Reviews

65 %

of reviewers recommend CricketDirect

Company Reviews

Questions

Metrics

3.7

Based on 290 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

1727 736953

Email:

team@cricketdirect.com

Location:

5 Metro Centre,
St Albans
Hertfordshire
AL4 9QT

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CricketDirect 5 star review on 17th April 2023

Andrew Meikle

CricketDirect 5 star review on 13th April 2023

Stephen Bose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my product on Saturday it came on Tuesday which I was very pleased with and it came well packaged and no damage.”

Helpful Report

Posted 3 months ago

Dear Colm,Thank you so much for giving CricketDirect a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to hear that you were satisfied with our prompt delivery service. We strive to provide our customers with fast and efficient service, and we are delighted that we met your expectations.

Posted 3 months ago

“First time buyer. Very satisfied. Ordered two bats from South Africa and they were delivered promptly.”

Helpful Report

Posted 3 months ago

Dear Henry,Thank you so much for your fantastic 5-star rating of CricketDirect! We truly appreciate your support and are thrilled to hear that your first-time buying experience with us left you very satisfied. We are delighted to have been able to promptly deliver the two bats you ordered all the way from South Africa. Your satisfaction as a customer is our utmost priority, and your positive feedback reassures us that we are moving in the right direction. Once again, thank you for choosing CricketDirect as your cricket equipment provider. We look forward to serving you again in the future!

Posted 3 months ago

“It's my 1st and last mistake I purchase through your company they delivered the parcel wrong and now they said I have to wait till next month. I am totally disappointed with your services and I will give my same reviews on the Google as well. My friends also leave same comments about your services and I will give the email screenshots too.”

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Posted 3 months ago

“Good efficient service”

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Posted 3 months ago

“Ease of ordering, quick delivery and regular updates on delivery.”

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Posted 3 months ago

“Good quality and good price, delivers quickly. However please don’t offer discount codes that don’t work.”

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Posted 3 months ago

“Quick efficient service ✔️”

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Posted 3 months ago

“My grandson was delighted with his cricket helmet, and upset it was too small. Having contacted Cricket Direct, we exchanged it the next day for the larger size and he is very happy. Excellent service, thank you.”

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Posted 4 months ago

“Great service, great product, will use again”

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Posted 4 months ago

“Awful service; overpriced, over promised & under delivered. Customer service appalling (telephone) and no response to emails.”

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Posted 4 months ago

We extremely sorry you feel this way, your order was placed on 21st Dec and was sent out on the same day by Parcelforce. As its was a holiday period this was delivered on the 27th December as it was the next working day for the delivery companies.

Posted 3 months ago

“£6.35 to post me a gift voucher! I queried this immediately and the voucher was quickly dispatched while the emails were going back and forth and then pointed to as a reason not To resolve it. Feels a bit dodgy.”

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Posted 4 months ago

“Kept me updated with delay of delivery Then l got the cricket shoes before Christmas which was brilliant as wasn't expecting it”

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Posted 4 months ago

Hi Sallie, Thanks for leaving us a 5-star review. Your feedback is greatly appreciated.

Posted 3 months ago

“I ordered my items with standard delivery 10 days before Christmas. My items have not been delivered yet. I will be sending these back as they did not arrive in time for Christmas despite having enough days on the standard delivery period. Very disappointing”

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Posted 4 months ago

“Bought some cricket shoes for my son after he had found the ones he wanted, they we re significantly cheaper on CricketDirect, they arrived the next day and my soon is really happy.”

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Posted 4 months ago

“Cricket Direct went an extra mile to ensure I was the owner of the card used to make a purchase . This is commendable but should have been done during initial stages of purchase not to be done more than 2 weeks later delaying delivery: Had to pay £158 to deliver this Bat to Zimbabwe . It was a huge inconvenience. Otherwise your service is great. Thank you”

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Posted 4 months ago

“I Ordered a cricket bat and the Delivery company kept Delivering it to the wrong address I’m still waiting??”

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Posted 4 months ago

“Excellent quick service. Highly recommend”

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Posted 4 months ago

“Really helpful lady trying to teach younger male assistants how to help customers. Huge range of sports kit. Problem is nowhere to try anything as premises so small and full of stock”

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Posted 4 months ago

“Really poor communication and delivery time. Wouldn’t use again.”

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Posted 4 months ago

“Great service & very quick despatch, very pleased”

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Posted 4 months ago

CricketDirect is rated 3.7 based on 290 reviews