CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prompt service! Arrives in pristine condition! Lovely shirt! Thank you!”

Helpful Report

Posted 6 years ago

“Ordered a cp company jacket for my 13 year old .communication after order was excellent and product arrived very quickly.”

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Posted 6 years ago

“Always a big fan of Cruise and every time I order it always comes very quickly and well packaged. Over the moon with my new jacket and very grateful for my birthday discount!!! 10/10”

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Posted 6 years ago

“Painless transaction. Very happy.”

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Posted 6 years ago

“Great service and items are well packed”

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Posted 6 years ago

“Ordered Saturday afternoon !! Received Monday”

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Posted 6 years ago

“The usual excellent service”

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Posted 6 years ago

“Delivery was reasonably priced and fast while returns, although I had to pay at my own expense, was very fast also. Range of products is fantastic”

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Posted 6 years ago

“Trainers are perfect. Service provided was great thanks”

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Posted 6 years ago

“Excellent notification on delivery, product exactly what was online, overall very good customer service, will be recommending”

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Posted 6 years ago

“The product is good and was delivered on time”

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Posted 6 years ago

“I always buy my clothing from cruise whether for leisure or smartness. Great quality and variety and a good service”

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Posted 6 years ago

“Best of the best”

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Posted 6 years ago

“Love cruise massively .”

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Posted 6 years ago

“Fantastic service.”

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Posted 6 years ago

“I have bought (on behalf of my son) a few times on-line and have had the goods within the next 48 hours, prompt and no problems with deliveries either. Also visited the Glasgow Store on numerous occasions, all the staff very informative, helpful and always manage to come out with goodies.”

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Posted 6 years ago

“Prompt delivery, item was as expected ready to wear”

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Posted 6 years ago

“Very good service but I purchased some shorts online and the money was taken then to find they didn’t have them in stock.the money was how ever given back to me a few days later.but apart from that I would buy from cruise again.”

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Posted 6 years ago

“Good and arrived on time”

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Posted 6 years ago

“Ordered Alexander McQueen trainers for son cause there was none left in his size in shop ordered online and prompt service in fact came a day earlier will definitely shop again 5 star 👌”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews