CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online shopping simple and can find items that the shop doesnt have , order always comes quick and also deliver over the weekend.”

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Posted 6 years ago

“Great selection of clothes, price is competitive too.”

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Posted 6 years ago

“Item i orderd which i paid nxt day delivery once i explained the situation to one of the girls they gave me the £9.99 refund for my item being deliverd late so thapnn you cruise and your team for being so helpfull Catherine hutchison”

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Posted 6 years ago

“Great belt at a great price and customer service via email was great thanks.”

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Posted 6 years ago

“Ordered from Cruise fashion a few times now & im never disappointed.”

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Posted 6 years ago

“Good service , nicely packaged.”

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Posted 6 years ago

“Great, fast service, very happy”

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Posted 6 years ago

“No complaints, my delivery was right on time. Wouldn’t mind if I received free clothing for my fantastic review.”

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Posted 6 years ago

“Excellent service and always get what we want”

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Posted 6 years ago

“Fast delivery,highly recommend”

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Posted 6 years ago

“Shoes are great and delivery was quick.”

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Posted 6 years ago

“Ordered quite a few times from these guys. Never had one issue quality AUTHENTIC gear and quick shipping too. No nonsense!”

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Posted 6 years ago

“Best quality designer clothing online. I sometimes go to Cruise store in Belfast Victoria Square. I travel from Ireland. But my Versace Polo T shirt was dirty l had to wash it apart from that everything was perfect.”

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Posted 6 years ago

“Good quality, fast shipping :)”

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Posted 6 years ago

“As usual a top purchase from Cruise. Had to exchange for a different size and the service was first class.”

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Posted 6 years ago

“I have nothing bad to say, everything was perfect”

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Posted 6 years ago

“Great sale prices excellent customer service,pleasure to deal with.”

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Posted 6 years ago

“Always on time with deliveries, which are always correct!”

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Posted 6 years ago

“Great service and products. It would be even better if they provided a student discount though?”

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Posted 6 years ago

“Love shopping at cruise. Online service very quick and email you every step of the way, until parcel arrives!”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews