CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

Helpful Report

Posted 5 years ago

“Stuff came fast and in perfect condition”

CRUISE 5 star review on 17th September 2019

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Posted 5 years ago

“Really good prices and good service”

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Posted 5 years ago

“This is a fantastic store !! Great sales team, Extremely helpful and friendly. Will definitely be shopping here again in the future.”

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Posted 5 years ago

“Very pleased, i love a cheeky splurge on a Ralphy or Stone Island garment and the prices are always reasonable and delivery is quick. Excellent app and easy to use. My only gripe is having to look at the same trainer every time i open the app!!!”

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Posted 5 years ago

“Thanks Just as expected”

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Posted 5 years ago

“Ordered stone island hoodie with big discount already and ordered ok a Sunday night with next day delivery and was expecting it to arrive on Tuesday but arrived the next day. Will definitely be shopping again”

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Posted 5 years ago

“Love the choices, I always find a bargain in amongst everything. Staff always helpful, shop always clean!”

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Posted 5 years ago

“Excellent quality good value for money”

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Posted 5 years ago

“Fab shopping experience absolutely no issues from ordering to arriving to my door service & standers top notch highly recommended.⭐️”

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Posted 5 years ago

“The goods was received on time and well packaged.”

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Posted 5 years ago

“Awesome as always thanks for the birthday voucher”

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Posted 5 years ago

“Always delivers on time .”

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Posted 5 years ago

“I had to call them to sort out a problem that I had ... they were extremely helpful.. also my item was delivered the next day!! Fantastic customer service and I will definitely buy from them again”

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Posted 5 years ago

“Great service from a great store , very pleased with the shoes for my wife at a nice price also”

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Posted 5 years ago

“Very good prompt service.”

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Posted 5 years ago

“Good experience happy with purchase”

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Posted 5 years ago

“great service item sizing very accurate on how the fit is, they uven gave me 20% discount on my birthday saving me 160 pounds on my order”

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Posted 6 years ago

“No problems but why two deliverys. Regards Jan.P”

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Posted 6 years ago

“I love shopping at Cruise both online and in stores. You stock my favourite designers, have a good selection of collections and your sales are fabulous.❤️.”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews