CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices on great products and swiftly delivered”

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Posted 5 years ago

“Really lovely earrings - well packaged reasonable price. Delivery is quite expensive but other than that very happy with my purchase for a 21st Birthday present.”

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Posted 5 years ago

“Always great service”

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Posted 5 years ago

“Very happy with my product, arrived on estimated day and was delivered safely as I asked. I also liked how I had the option to choose where my parcel should be kept when I wasn’t in the house for the delivery. Overall very happy with my experience using cruise, I am sure to be shopping here again”

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Posted 5 years ago

“Excellent quality clothing and footwear sizes are accurate fast delivery service and kept informed throughout will definitely shop here again”

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Posted 5 years ago

“Overall great store I've never had any problems or complaints, I 100% recommended anyone who hasn't shopped here yet to go ahead and make a purchase, as all the clothing is always of the highest quality and fit perfectly, you will never be dissatisfied with any of their products, they also have a wide range of brands to go for, so if you're on a budget they have the clothes for you and if you want to spend big, again they have the clothes for you. The sales are also really good and you can pick something up for a great price. 100% will be shopping here again.”

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Posted 5 years ago

“Excellent service and goods as expected.”

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Posted 5 years ago

“Sensational💙”

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Posted 5 years ago

“Great service as always...... never had any issues or problems with Cruise. Mr Conway Dundee”

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Posted 5 years ago

“I shop regularly at cruise Glasgow and never disappointed but when I can’t manage to get to shop I turn the the web site and have always had a good quality service 👍”

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Posted 5 years ago

“Super quick service and great price.”

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Posted 5 years ago

“Always Excellent service from the staff”

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Posted 5 years ago

“Item packed nicely and in a zip bag. Delivery arrived on time and within 3 days, email from Cruise to say when delivery out for despatch and would be with DPD delivery that gives you delivery day and times and regular updates where parcel is. Very pleased no fuss :)”

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Posted 5 years ago

“Excellent service and very prompt delivery was more than pleased .”

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Posted 5 years ago

“I am very impressed with the service provided by yourselves also customer services are very prompt and accommodating . I will definitely switch to yourselves from other web sites this was the first time I have ordered from cruise and will continue to do so and recommend to all family and friends. Mrs Atwal”

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Posted 5 years ago

“Dean was extremely helpful and managed to sort out a few things with a wrong delivery very much appreciated”

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Posted 5 years ago

“Parcel was ordered on sat using next day delivery, i knew that it wouldn’t get delivered on sunday but it arrived in perfect condition on monday. product was genuine and had no defects, in regards to other reviews i would suggest people purchase using a credit card or paypal to add an extra layer of protection”

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Posted 5 years ago

“I buy first time with Cruise and I was very happy with the product,price and delivery.”

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Posted 5 years ago

“Quality product, quality service”

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Posted 5 years ago

“Quick delivery and was able to track the whole process of delivery”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews