CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website always has so much stock to choose from, from my favourite brands fast delivery”

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Posted 5 years ago

“Outstanding service ! Really can’t fault them”

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Posted 5 years ago

“Great shop never any problems returns handle very quickly Aswell.”

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Posted 5 years ago

“You did what you advertised great service Thankyou”

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Posted 5 years ago

“Quick and reliable service, kept up to date throughout the process and great packaging. Will definitely be ordering in the future”

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Posted 5 years ago

“Good service no problems”

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Posted 5 years ago

“Great shop great prices”

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Posted 5 years ago

“Very good but postage expensive”

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Posted 5 years ago

“Delivery was super fast. Item was well wrapped. I couldn’t have asked for more Better service. Will defo be shopping again.😊”

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Posted 5 years ago

“Ordered a Hugo Boss sweater, late on Friday night and it arrived at my house the very next day on the Saturday. Very happy with my order and will definitely shop with Cruise again.”

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Posted 5 years ago

“So I ordered a pair of Jimmy Choos from here and I have zero complaints. I was somewhat nervous in regards to what they would be like given other people’s previous reviews about wrong orders and bad customer service. I was a little bit miffed by the high price I’d have to pay for shipping but I couldn’t find my size anywhere else so it was a price I would have to pay. Worlds quickest delivery! My standard delivery ordered at after 4pm on a Sunday was delivered the next day by 12pm! In regards to people complaining about the lack of customer service response I would only say it’s because they maybe have that many emails and orders are despatched that quickly! I would order from here again. I mean certain other retailers haven’t delivered an order without something being wrong once out of my last five orders....”

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Posted 5 years ago

“Easy transaction, good delivery, no issues with the product.”

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Posted 5 years ago

“Brought a pair of gucci ace sneakers high premium high quality. Brought on a Saturday surprisingly got them delivered next day on sunday so top marks.”

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Posted 5 years ago

“Good fast delivery and keep me updated with everything that was happening with my order.”

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Posted 5 years ago

“Fast service”

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Posted 5 years ago

“Brilliant quality and a very fast delivery service, I would definitely shop with Cruise in the future.”

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Posted 5 years ago

“Purchased the stone island ghost collection parka. One of my favourite jackets I have now, fits perfect and looks fantastic. Great online service. Cheers.”

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Posted 5 years ago

“Great service even better clobber!”

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Posted 5 years ago

“Very happy alround. Recommend.”

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Posted 5 years ago

“Excellent service, always very fast delivery would highly recommend”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews