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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Very pleasant staff who provided good information and excellent customer service
Helpful Report
Posted 7 years ago
Order online one day and get delivery next, absolutely perfect
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Posted 7 years ago
was a really nice cruise
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Posted 7 years ago
Good fast delivery and item was as described. Good service
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Posted 7 years ago
Family shop with Cruise and I was happy with my purchase.money off was fab.
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Posted 7 years ago
Fast service good priced
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Posted 7 years ago
Great service choice and quality
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Posted 7 years ago
Very fast delivery, ordered armani jeans for £50 in the sale and still came in a dust bag, very happy will order again.
Helpful Report
Posted 7 years ago
So pleased with my shoes. The item arrived promptly an well packed. Price was good.
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Posted 7 years ago
Very swift and hassle free service.
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Posted 7 years ago
As always excellent price excellent products excellent customer service from Rebecca
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Posted 7 years ago
Service was great but i was annoyed at the black Friday deal for every £100 you spend you get £50 back I spent £850 5 days before that offer started considering I'm on the mailing list i didn't recive a email to say there were going to be any offers before hand
Helpful Report
Posted 7 years ago
Excellent service fast delivery
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Posted 7 years ago
Great and reliable delivery always the correct order and is here when they say. Tracking made easy too. Affordable deals in the outlet on the app havnt looked back since.
Helpful Report
Posted 7 years ago
was really impressed with the turn around time, I literally placed the order on the Tuesday and had the goods in my possession 48 hrs later, a thoroughly professional experience
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Posted 7 years ago
Great products plus great service.
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Posted 7 years ago
amazing wrap and good covering of the product
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Posted 7 years ago
Great value
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Posted 7 years ago
Second pair of Armani JO6 Jeans bought from the Cruise online store. Next day delivery as promised. Extremely happy with purchases and would thoroughly recommend.
Helpful Report
Posted 7 years ago
Great service and quick delivery
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,540 reviews