CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab service, amazing products!! I bought two pairs of jeans for my boys and I received them in good time without any problems being so close to Xmas! Always a pleasure shopping at Cruise!”

Helpful Report

Posted 6 years ago

“Easy ordering. Quick delivery. Easy collection from nominated pick up point.”

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Posted 6 years ago

“Fast and easy ordering. Delivery was efficient, changing the delivery point was easy. Plenty of updates from the delivery company indicating parcel was ready for collection. Great service throughout, would recommend”

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Posted 6 years ago

“Brilliant service, quick & easy. Was delivered on time”

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Posted 6 years ago

“Easy to use kept me informed of how my order was proceeding”

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Posted 6 years ago

“Excellent delivery 1 st class returns no problem highly recommend shopping here .”

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Posted 6 years ago

“Purchased the item for a present was delighted with it especially the packaging in a nice envelope type bag well impressed the item was of good quality and a good price if you like nice clothing.”

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Posted 6 years ago

“Easy website, good range of items.”

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Posted 6 years ago

“Use this website regularly and shop in the Glasgow store. Great range of products at great prices. And always love their sale”

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Posted 6 years ago

“Order came on time”

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Posted 6 years ago

“Fantastic service from cruise and I got exactly what I ordered”

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Posted 6 years ago

“Excellent variety easy and simple to use quick service”

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Posted 6 years ago

“Always a great service!!”

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Posted 6 years ago

“Great service quick and effucient”

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Posted 6 years ago

“Ordered jeans for my Grandson on Saturday afternoon and received them on the Monday. Delighted thank you.”

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Posted 6 years ago

“Cruise have a wide high end market with fabulous delivery service.”

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Posted 6 years ago

“Quick delivery. No hassle. Fabulous shirt.”

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Posted 6 years ago

“Excellent website customer service and delivery.”

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Posted 6 years ago

“Excellent service and delivery on time! Can recommend this merchant to every consumer, also abroad!”

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Posted 6 years ago

“Service is second to none. In the Aberdeen store or online, always willing to help. I don’t shop anywhere else”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews