CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast postage”

Helpful Report

Posted 6 years ago

“Great choice of top class fashionable clothing. Excellent service.”

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Posted 6 years ago

“Couldn't believe how cheap the trainer's were. Definitely be shopping there again. Soon. Quickly delivered too”

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Posted 6 years ago

“Top class service fast delivery”

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Posted 6 years ago

“Fast and great service .”

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Posted 6 years ago

“Excellent choice of goods. Very easy to use website and the delivery time was absolutely amazing even though it was 5 days before Christmas. Very happy customer that will be returning 😀”

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Posted 6 years ago

“Garments received promptly and well packaged. Always happy to shop with Cruise.”

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Posted 6 years ago

“The service and delivery was excellent 10/10 would recommend everyone to purchase all their designers from this store! Thank you.”

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Posted 6 years ago

“Good choice and service 😉”

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Posted 6 years ago

“Ordering online was so stress free. I was given constant updates regarding my delivery and the items arrived the very next day. So prompt and the clothes were all packaged immaculately and in A+ condition. Was a pleasure buying from Cruise. Great variety of stock too.”

Helpful Report

Posted 6 years ago

“Great service as always quick delivery and happy with the purchase.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Ordered a pair of Alex Mcqueens and they arrived on time .... great service at a very important time”

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Posted 6 years ago

“Very fast delivery. Good service”

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Posted 6 years ago

“Very pleased with my purchase. Easy and speedy delivery with no fuss.”

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Posted 6 years ago

“QUALITY”

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Posted 6 years ago

“great service”

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Posted 6 years ago

“Fantastic shopping experience, item arrived when expected. Kept updated on order from start to finish, my item arrived in perfect condition and well packaged. Very very happy with my order, would definitely order again!!”

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Posted 6 years ago

“Fast delivery and nicely packaged Will definitely use them again”

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Posted 6 years ago

“Excellent comms and fast delivery.”

Helpful Report

Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews