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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Great products, great price, I love your offers and timely delivery. Thank you!
Helpful Report
Posted 8 years ago
Easy buying process, quick delivery, great product.
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Posted 8 years ago
Cruise always has very good prices
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Posted 8 years ago
My garment arrived in perfect condition, even in an additional high quality Flannels garment bag!
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Posted 8 years ago
Great service
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Posted 8 years ago
Excellent website with outstanding clothes!
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Posted 8 years ago
Thank you for your quick delivery and beautiful dresses!
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Posted 8 years ago
Cruise has always offered an amazing range of designer goods. Their website is excellent, easy to understand, quick and simple to use. The service from start to finish is faultless.
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Posted 8 years ago
Very efficient and easy to order
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Posted 8 years ago
Excellent customer service, products and fast delivery. Only thing to improve is to get more products because for example the Kenzo section has not got many trainers available for men. Cruise can also expand to many more brands.
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Posted 8 years ago
Item as described. Delivery well within the estimated delivery date. No hassle at all and would not hesitate to use them again
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Posted 8 years ago
Love the sales and discounts., offer and variety of designers and range of clothing is exceptional.
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Posted 8 years ago
Bargain prices
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Posted 8 years ago
The packaging and efficient delivery service. Only thing I would say is that after spending over £300 you still need to pay for delivery that puts me off using cruise online shopping other shops free delivery over a £60 spend
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Posted 8 years ago
it has all the latest fashion online easy to order ans sent out straight away !!!!
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Posted 8 years ago
thanks cool service
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Posted 8 years ago
First class service
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Posted 8 years ago
great discount
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Posted 8 years ago
Lovely clothes, well packed and arrived quickly
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Posted 8 years ago
Excellent customer services I had a voucher code which wasn't working and was rectified by them Thanks so much
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews