CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered within a few days of purchase and happy with the products”

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Posted 8 years ago

“User friendly website Updated on order progress Quick delivery”

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Posted 8 years ago

“beautiful color and pretty price”

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Posted 8 years ago

“Amazing service, will be back!”

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Posted 8 years ago

“Product description was perfect and sent out very quick”

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Posted 8 years ago

“I've shopped in cruise now for 24 years now and service always top drawer”

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Posted 8 years ago

“Very good discounts in sale and easy order and delivery process”

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Posted 8 years ago

“CRUISE has a great selection of fashion, First place I look when I want to purchase something special”

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Posted 8 years ago

“Great selection and outlet section, high quality brands and products, very fast shipping.”

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Posted 8 years ago

“I like the website and the variety of fashion brands and goods. The only downside for me is the DPD-delivery, which takes around 10 days to get to Bulgaria. Previous courier was DHL and I was very happy with it. Also another downside is the return or exchange and the costs for the courier which are prety expensive from BG to UK with DHL or UPS. I think is better of the return is taken from your company with return label and of course the refund will be decreased with the amount for retun shipping.”

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Posted 8 years ago

“Very happy!!! Have ordered from Cruise on a number of occasions. Always quick delivery and very happy with the order.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Service and speedy delivery”

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Posted 8 years ago

“Great prices. Parcel arrived next day!”

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Posted 8 years ago

“I've ordered from Cruise many times now - the price and quality of their outlet cannot be beaten. My orders arrived in 2-3 days (standard international delivery) and were neatly packaged in their marked bag.”

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Posted 8 years ago

“prompt delivery very good product at a very good price”

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Posted 8 years ago

“Premium products with reasonable prices and improved logistics!”

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Posted 8 years ago

“In all ways”

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Posted 8 years ago

“Very good services”

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Posted 8 years ago

“First class service and delivery as always”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews