CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy. Bit dubious about ordering at first as I've never heard of the company before and the trainers were much cheaper than other online stores. Arrived next day well packaged and even the shoe boxes came in a nylon branded zip bag. Would recommend to anyone.”

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Posted 5 years ago

“Great service all as explained in their email. Delivery time etc all good. And the shoes I bought were even better than the website pictures 👌👌👌👌”

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Posted 5 years ago

“The only problem I have when silk blouses arrive they are very badly wrinkled because the way they are parcelled up I understand it’s hard to stop this happening”

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Posted 5 years ago

“Trainers were exactly as described and show on website. The ordering process was like child’s play from start to finish. The extra 20% off was a welcome bonus considering the current economic situation.”

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Posted 5 years ago

“Very good on all fronts”

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Posted 5 years ago

“The service was great 👍”

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Posted 5 years ago

“Super fast delivery even in such difficult times”

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Posted 5 years ago

“Top class fast efficient service highly recommend”

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Posted 5 years ago

“Good quality product, quick delivery and good service.”

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Posted 5 years ago

“Excellent on line service.”

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Posted 5 years ago

“Really loved my parajumpervest”

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Posted 5 years ago

“Fantastic stock of labels, website easy to navigate, customer service is fabulous, great discounts provided during Covid-19 fast delivery, even received my item on a Sunday after ordering Friday, kind regards A⭐️”

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Posted 5 years ago

“👍🏻Great service. Kept updated, quick delivery even in these tough times! Will be back”

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Posted 5 years ago

“Quick and great service, with top quality products.”

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Posted 5 years ago

“Great choice of clothes and great value compared to other similar retailers”

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Posted 5 years ago

“Unreal clothing company the best service going.”

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Posted 5 years ago

“Was kept up to date when 1 of my orders was not available and refund was issued.”

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Posted 5 years ago

“world class service thanks”

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Posted 5 years ago

“Very good service thanks”

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Posted 5 years ago

“Excellent selection of clothes! Ordered and delivered very easily. I like the discounts too! Especially when you are clothing two teenagers!”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews