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CRUISE Reviews

3.9 Rating 11,534 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,534 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
47
Anonymous
Anonymous  // 01/01/2019
I was very happy with the service and product i received. I would shop at cruise again
Helpful Report
Posted 5 years ago
Always happy with the quality of clothing and packaging and delivery service.
Helpful Report
Posted 5 years ago
FIRST CLASS FASHION FIRST CLASS SERVICE
Helpful Report
Posted 5 years ago
Good collection fast delivery secure payment
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Posted 5 years ago
Quality product, super fast delivery, great price! thank you!
Helpful Report
Posted 5 years ago
Great online shopping Easy to navigate
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Posted 5 years ago
Really comprehensive web site and great service! My parcels reached me in less time than quoted which is amazing at this difficult time. Prices are really competitive and so happy to recommend this service.
Helpful Report
Posted 5 years ago
Delivery very good, all items in perfect condition and correct sizes
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Posted 5 years ago
Good service quick delivery, impressed all round
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Posted 5 years ago
Brilliant service. Easy to use website, excellent customer service department.when I had to exchange and return some goods. Prompt, efficient and professional service.
Helpful Report
Posted 5 years ago
As always very good service
Helpful Report
Posted 5 years ago
Lovely items and quick delivery. Thankyou
Helpful Report
Posted 5 years ago
I am very pleased with everything connected with Cruise, I have used them for several years and want to continue this. I would be very grateful if I was awarded with a loyalty card if that is possible. Many thanks for your help over the past years.
Helpful Report
Posted 5 years ago
Easy to navigate the website. My items came very quickly. Thank you
Helpful Report
Posted 5 years ago
Really good and fast workin
Helpful Report
Posted 5 years ago
Fast and safe delivery of products. Thank you
Helpful Report
Posted 5 years ago
However I had to send items back as they were not fitting and I wanted to purchase other sizes but birthday discount code would not work. Would be good if you could reissue another to allow me to purchase. Thanks
Helpful Report
Posted 5 years ago
Quality products with excellent delivery.
Helpful Report
Posted 5 years ago
Always pleased with purchases from Cruise.
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Posted 5 years ago
Looked exactly as it did online. Well packaged and delivered promptly.
Helpful Report
Posted 5 years ago
CRUISE is rated 3.9 based on 11,534 reviews