CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with service. Delivery in great time. I ordered the wrong colour and chat bot system was fabulous. Shoes now received back for exchange and looking forward to receiving the colour I should have bought the first time. Thank you Cruise.”

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Posted 5 years ago

“Great service and easy to order”

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Posted 5 years ago

“I have ordered from cruise many times over the years, and have always found the process easy, and always delivered on time,will certainly use again.”

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Posted 5 years ago

“Great company and site to order off I've never had a problem and its quality clothes and plenty to choose from.”

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Posted 5 years ago

“D&G Hoodie Excellent service by CRUISE, product as described. Many Thanks A +++++”

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Posted 5 years ago

“Good service and products exactly as per description”

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Posted 5 years ago

“Couldnt be better”

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Posted 5 years ago

“Fast & efficient service & items arrived in pristine condition very happy with my purchase”

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Posted 5 years ago

“Shopped at cruise for a number of years and always had a great experience. 5*”

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Posted 5 years ago

“Excellent service as always.”

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Posted 5 years ago

“Very fast delivery and nice product at a great price. Superb shop.”

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Posted 5 years ago

“First time I’ve shopped from Cruise online. Very impressed with Website, goods Selection of clothes and delivery service! Will definitely be a Cruise customer from now on. Thanks again!”

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Posted 5 years ago

“Would recommend to anyone Nice jacket, fits well, will shop there again”

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Posted 5 years ago

“Amazing deal well packaged and quick delivery”

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Posted 5 years ago

“Great service delivered quickly”

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Posted 5 years ago

“Everything was perfect, thank you for fast shipping, that took less than a week. Definitely will order more.”

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Posted 5 years ago

“Excellent prompt service!”

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Posted 5 years ago

“Fantastic service and very prompt delivery”

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Posted 5 years ago

“Absolutely outstanding service, quality of clothes and quantity of designers and choice. I’m personally blown away by some of the offers!”

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Posted 5 years ago

“Excellent delivery: next day and on time.”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews