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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Great delivery!
Helpful Report
Posted 8 years ago
Everything perfect just as the pics and fast delivery!
Helpful Report
Posted 8 years ago
First of all, I take the goods very well and leave the latter. I was worried that there would be a defective product because the price was cheap, but I realized that it was a big mistake. The condition of the goods is very good and it is good and it is satisfactory. I will often use cruise fashion next time. Delivery was very fast as it took 5 days including weekend. Thank you.
Helpful Report
Posted 8 years ago
Good Quality.Very fast shipping. Thank you. See yor Shop next time :-)
Helpful Report
Posted 8 years ago
Excellent choice of quality clothy at great prices and fast delivery.
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Posted 8 years ago
Excellent choice of quality clothing at great prices and fast delivery - what more could you want.
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Posted 8 years ago
Absolutely love the bag, and the speed of delivery was very impressive, excellent price too. Very happy customer!
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Posted 8 years ago
Always a great service
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Posted 8 years ago
Very easy to use and fast delivery
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Posted 8 years ago
Received goods quicker than I expected. Information regarding day and approximate time of delivery excellent. More than happy with service.
Helpful Report
Posted 8 years ago
The shoes came next day and the delivery gave me a great time of when the shoes would be delivered only thing I could say that’s bad about this is that the box was a bit damanged and one of the shoes has a small pen ink mark in the boost
Helpful Report
Posted 8 years ago
Excellent. Quick delivery and well presented packaging
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Posted 8 years ago
Delivery came fast Product was good quality Packaging was nice
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Posted 8 years ago
My orders are delivered quickly and returns are taken without fuss
Helpful Report
Posted 8 years ago
Cruise made me happy due to the fact I have shopped in quite a few online stores over the festivity period and experienced delays unprofessional when asked about order, whereas yourselves were the most efficient from minute order was placed and each step of the process I was kept up to date right down to the courier name who would be delivering goods and also what was more satisfying was a time frame to make sure someone was going to be home. I definitely will be ordering in the future from yourselves and will definitely recommend others do too. Fantastic online service!
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Posted 8 years ago
Very good and Very nice
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Posted 8 years ago
Excellent service fast dispatch and well packaged .
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Posted 8 years ago
Website is so easy to use, loads of different designers and prices for all. Quick delivery and well packaged.
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Posted 8 years ago
quick and efficient
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Posted 8 years ago
Superb service as always never been let down with a product and have recommended it to my friends and will continue to use cruise for a long time
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews