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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Everything was perfect. My first time with online Cruise but a regular buyer from Cruise Belfast shop. Always i have been a bit reluctant to buy online designer clothing as many reviews with bad experience i read online. Not with Cruise Already i look online for more purchases. Well done Cruise 👍You have a new buyer online
Helpful Report
Posted 8 years ago
Great website. Fast Delivery and Excellent choice.
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Posted 8 years ago
Very happy with your custumer service always get things on time and excellent quality top rating
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Posted 8 years ago
Fantastic site wide range of fabulous products
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Posted 8 years ago
Quick delivery. Crazy sale reductions
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Posted 8 years ago
Always quick service well packed items. I find postage rather expensive however it was a very expensive jacket purchased.
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Posted 8 years ago
used good couriers who allowed me to choose delivery time. shoes came in a nice CRUISE bag that was unexpected.
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Posted 8 years ago
Fast service
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Posted 8 years ago
Great service and prices for designer items. Delivery was on point and in great time. Only down fall is the £6 price for Standard Delivery and no option for Next Day Delivery
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Posted 8 years ago
Easy to use websit with great description of merchandise , very fast delivery and an easy to use returns policy
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Posted 8 years ago
from start to finish 100% satisfaction
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Posted 8 years ago
Very happy
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Posted 8 years ago
Always have great selection of clothing range of different brands
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Posted 8 years ago
Quick delivery.well wrapped
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Posted 8 years ago
Kept me informed as to when my parcel would arrive and the products are quality.
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Posted 8 years ago
Great goods. Great delivery times.
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Posted 8 years ago
Got the gorgeous bag I wanted with silver hard wear half price and next day delivery- fantastic service
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Posted 8 years ago
have shopped at cruise for years, now do it on line. great selection and fast reliable delivery service . you pay for what you get and cruise delivers that.
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Posted 8 years ago
Great value. Fast international delievery.
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Posted 8 years ago
Excellent product and service will defo be shopping there again thanks
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews