CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Ordered Sunday mid morning and received at 4o’clock on the Monday. Great purchase. Son extremely happy with his sweatshirt. Already looking to order more from this company.”

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Posted 5 years ago

“Excellent 👌 clothing and delivery was very fast ☺️”

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Posted 5 years ago

“I want a refund not a exchange the jacket in question is hbo olooh jacket sn00 black 001L(50) £259 if u send me a return I'll send everything back tha cost 1588.99”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Wrong item sent - stone island badge should have been all black but was normal Colour”

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Posted 5 years ago

“Great fast service”

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Posted 5 years ago

“I paid for next day delivery, and received one package two days later,and the next package was 5 days later,very poor standards I won’t be buying anything from you again.”

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Posted 5 years ago

“Great service from cruise absolutely brilliant”

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Posted 5 years ago

“Super easy and super quick. Highly recommended!!!”

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Posted 5 years ago

“Very happy with the purchases. I loved the packaging used, being a large reusable Flannels bag. That was a lovely touch!! Thank You!!”

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Posted 5 years ago

“Still waiting on my order to be delivered. It's in Sydney. I'm in Perth Australia”

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Posted 5 years ago

“Purchased item online but it didn’t fit. Returned item and was refunded immediately! Fantastic service”

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Posted 5 years ago

“CUSTOMER BEFORE INTERNET AND BUYING MORE NOW :-0”

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Posted 5 years ago

“Easy online shop. Competitive pricing for desirable brands. Quick efficient delivery.”

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Posted 5 years ago

“Postage is a crazy amount. Other than that it’s alright.”

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Posted 5 years ago

“Good 👍 designed 👌”

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Posted 5 years ago

“Excellent service and high quality design pieces.”

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Posted 5 years ago

“post is a joke it defects the purpose of getting anything in the sale, no other online shop charges £8 to post a t-shirt”

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Posted 5 years ago

“I have ordered since 16th August . My order has not shipped yet .”

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Posted 5 years ago

“Fantastic service however, the next day delivery charge is a bit over the top £9.99 I mean come on that a-bit extreme if you’ve spent a fortune online other than that the delivery and purchase was great the clothes well wrapped up and clean upon arrival jacket in pristine condition thanks . Lindsay”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,541 reviews