CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy steps to follow when shopping online and prompt delivery service. Only complaint is the £6.99 delivery charge which I think is a tad expensive :-(”

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Posted 8 years ago

“Quality selection of items to choose from. Took advantage of the brilliant sale. Never fails.”

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Posted 8 years ago

“As always excellent service and rapid delivery.”

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Posted 8 years ago

“Fast shipping, good packaging, highly recommended!”

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Posted 8 years ago

“Fast, efficient, great price! Unfortunately was to small, No complaints, highly recommend shop from cruise online”

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Posted 8 years ago

“Nicely presented items great prices in the sales arrived quickly”

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Posted 8 years ago

“Quick delivery and got a wicked deal on a pair of Nike trainers over 50% off! Thanks”

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Posted 8 years ago

“Extremely quick delivery and great service”

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Posted 8 years ago

“Very good service on the item ordered”

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Posted 8 years ago

“Fast delivery service and good quality”

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Posted 8 years ago

“Ordered on a thursday delivered to Hong Kong on Monday Morning great service Perfect”

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Posted 8 years ago

“I buy the majority of clothes from cruise be it online or in my local store. The online ordering system has never let me down and my items always arrives within a couple of days. I would really like it if when I am returning an item to cruise when purchased online that I had the option to take it back to my local store rather than trying to sort out sending the parcel back. Overall cruise is a. Rikki at place to shop.”

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Posted 8 years ago

“Service is brilliant would recommend cruise to all my freinds”

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Posted 8 years ago

“prices are brilliant, and service is excellent.”

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Posted 8 years ago

“Fast delivery Great presentation Quick refunds where necessary”

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Posted 8 years ago

“100% satisfaction”

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Posted 8 years ago

“One of my favourite shops in store and online so much to choose from love the customer service and the fast shipping all round great store!! Big up cruise!!!!x”

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Posted 8 years ago

“Excellent service..”

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Posted 8 years ago

“Ordering from cruise is so easy. The best thing is, it is delivered within a few days. Really quick..”

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Posted 8 years ago

“First class, next day delivery and item was well packaged and of top quality.”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews