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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Received my item the day after ordering :)
Helpful Report
Posted 8 years ago
Every purchase was excellent.
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Posted 8 years ago
High end fashion at its best
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Posted 8 years ago
Great service, my bag is gorgeous and it was very well packaged, what more could you want? Thank you x
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Posted 8 years ago
I had excellent customer service,was kept informed through each stage of my order. Very prompt delivery and am thrilled with my purchase. Thank you Cruise.
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Posted 8 years ago
Great quality clothes and super fast delivery !
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Posted 8 years ago
Fantastic app.Service a+++
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Posted 8 years ago
Ordered Stone Island jeans for my teenage son on Sunday. They were here Monday! Excellent service.
Helpful Report
Posted 8 years ago
A really great service, fast and efficient. And great product.
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Posted 8 years ago
Although the service was fantastic along with the packaging, I would purchase again but, I must have had about 5 emails! So irritating when you don’t want hubby to know your buying again! Stop trying so hard.
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Posted 8 years ago
Fantastic service, quick delivery, will 100%buy again 👍
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Posted 8 years ago
Fast shipping! Excellent package! Great prices!
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Posted 8 years ago
This is my first order from CRUISE Shop and it was an amazing experience. I am from Spain. One of the best prices on internet. Amazing quality shop. Amazing shipment and packaging. They are very very profesional and I will buy more soon ofc. Thank you CRUISE!
Helpful Report
Posted 8 years ago
Cruise made me happy as I’ve bought some nice merchandise for a convent also I spent a lot on some good items and hopefully it should last me
CRUISE 5 star review on 15th February 2018
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Posted 8 years ago
The things I always want are on sale
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Posted 8 years ago
Great service easy ordering good delivery
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Posted 8 years ago
Very.good.website.and.a.good.chose.of.brands
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Posted 8 years ago
Easy to navigate website, quick delivery and sufficient updates via email and text on the status and whereabouts of my order.
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Posted 8 years ago
Easy ordering, delivery on time
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Posted 8 years ago
Efficiency of delivery and packaging
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews