CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to deal with , easy as well . Thanks”

Helpful Report

Posted 8 years ago

“Very easy and straight forward to order. Quick delivery. Returns easy and refunds immediate.”

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Posted 8 years ago

“Very quick delivery and kept up to date about when the order would be delivered. Good quality items at reasonable sale prices.”

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Posted 8 years ago

“Great place to shop especially for bargains in the sale , very nicely priced and lots of choice Only thing that lets it down is the returns if you need to use them , it’s a recommended Royal Mail service but does cost a lot if buying coats nearly 20 pounds to send back 2 jackets Why don’t they offer a return service by Dpd like the way they are sent to you at a cost of 7.99 Sounds like a great idea plus gives you a reasonable cost Pity it’s never been thought of before”

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Posted 8 years ago

“Delivered on time.”

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Posted 8 years ago

“Excellent choice”

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Posted 8 years ago

“Excellent service in terms of response to order, delivery time and the protection and wrapping carried out to ensure the goods stayed in great quality. Highly recommend this company.”

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Posted 8 years ago

“You sell nice clothes at good prices and never have any problems with them”

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Posted 8 years ago

“Great collection of brands I like.”

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Posted 8 years ago

“I love this shop the delivery survice is amazing. I recieved my item well packaged it came in a nice box. Im a very happy customer.”

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Posted 8 years ago

“Great selection of brands and products. Fast delivery, quick and easy returns. The only issue I had was as a first time buyer using the online payment system - I ended up having to pay via PayPal rather than credit card but this is a security mechanism. Highly recommended.”

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Posted 8 years ago

“I'm very happy with everything, fast delivery and well packed!”

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Posted 8 years ago

“Fantastic service.”

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Posted 8 years ago

“Very quick delivery and the price was the cheapest out of all other online shopping sites”

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Posted 8 years ago

“Great selection of designer labels, great discount levels and quick delivery. Perfect”

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Posted 8 years ago

“I had great shopping experience with the cruisefashion. Excellent service, better than any other company I've ordered from!! But there is one thing you can do for me. I have questions which require answers. My order number is CRUS40000044060812. I think the clothes contain VAT. I lives outside the United Kingdom(South Korea). Is it possible to get a United Kingdom VAT refund? Can you please check and reply back. Thank you!!”

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Posted 8 years ago

“Choice of product in high end children designer clothing with wide range of sizes.”

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Posted 8 years ago

“I love cruise it’s the best shop for designer clothes”

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Posted 8 years ago

“Speedy delivery, great updates on my order throughout. Most of all extremely happy with my purchase!”

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Posted 8 years ago

“Good service and fast delivery. Love CRUISE shop nice staff and very helpful 👌5stars”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews