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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Availability size Fast delivery Quality product
Helpful Report
Posted 8 years ago
Good service
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Posted 8 years ago
Great sale price on item. Delivered quickly over xmas. Very happy and would use again.
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Posted 8 years ago
Arrived in good time, fantastic bag. Love it.
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Posted 8 years ago
Fast, quick online purchase Delivered on time for Christmas :)
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Posted 8 years ago
Ordered on the 22nd of Dec, got it on the 23rd, ordered some things from next on the same night, arrived on the 28th, brilliant service 👍👍
Helpful Report
Posted 8 years ago
Super fast delivery! The packaging on my bag had many layers to ensure it never got marked, which i’ve never had with another shop before.
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Posted 8 years ago
Order came really quickly ,
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Posted 8 years ago
Great Gucci cap. Fast delivery
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Posted 8 years ago
Changed my shoes and posted back out prompt, even had them back on time for Christmas Day...well done guys. X
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Posted 8 years ago
Ordered evening of the 20th Dec. CRUISE kept me informed as to the status of my order and was delivered on the 22nd Dec. couldn’t ask for better service than that especially being the busiest week before Christmas. The t-shirt I ordered was perfect.
Helpful Report
Posted 8 years ago
Everything delivered on time as promised. My only issue is that the UGG slippers I bought have started to lose fur after only 2 days ??
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Posted 8 years ago
Easy to order, super fast delivery
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Posted 8 years ago
Delivery was fantastic! Ordered one day and delivered the next, thank you, you saved Christmas!!
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Posted 8 years ago
Great service !!
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Posted 8 years ago
Easy to shop with great value sales.
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Posted 8 years ago
Very informative and very fast service 5* clothing
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Posted 8 years ago
Delivery said 6-7 days and came in 3, was over the moon
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Posted 8 years ago
Bombastic !
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Posted 8 years ago
I have shopped with cruise for many yrs, normally in the high street shops but recently in line I I would highly recommend there product s and service
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews