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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Hapoy with the speed of delivery. I still think free postage should be included when your spending hundreds of pounds. But overall i would still order again
Helpful Report
Posted 8 years ago
I’m always very happy to shop and spend my money at cruise either at our local store in derby, or online.
Helpful Report
Posted 8 years ago
Excellent service once again and quality products also nice speedy delivery
Helpful Report
Posted 8 years ago
they are authentic .And what i ordered came as described
Helpful Report
Posted 8 years ago
Great products as always but I do have a problem with the delivery charges applied when shopping online many other retailers offer free delivery when spending such a large amount of money so I tend to shop with these stores first.
Helpful Report
Posted 8 years ago
Efficient, fast service!
Helpful Report
Posted 8 years ago
This online store is wicked and I know my cloths believe me this is a good shop so its well worth taking a look time people see this it will be gone there is a good sale on 50% off some of the very best in designer stuff and shoes and boots and kids cloths too and loads more I will buy even when the stuff goes up this online store is one of the best shops going I know so because we at age 13years old and going up to 21years old we would shop at this shop called laplls just like this shop but this shop is online aswell but it was in Tamworth Just buy and see for your self Thanks for the lovely Cloths will be buying lots more off this site
Helpful Report
Posted 8 years ago
Very quick delivery and item as described
Helpful Report
Posted 8 years ago
They made me happy because the price was right thanks
Helpful Report
Posted 8 years ago
Cheaper than other shops
Helpful Report
Posted 8 years ago
Quick and quality delivery
Helpful Report
Posted 8 years ago
Easy to use website with top quality stuff
Helpful Report
Posted 8 years ago
good products and good deliveries
Helpful Report
Posted 8 years ago
Very fast delivery and items. First class!!!
Helpful Report
Posted 8 years ago
Perfect like always
Helpful Report
Posted 8 years ago
easy order & quick deliverys
Helpful Report
Posted 8 years ago
I often shop online or in store and ALWAYS have the best customer experience ever.
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Posted 8 years ago
Perfect I'm happy !!!
Helpful Report
Posted 8 years ago
I shop online and in store a lot .Online.orders are processed quick and delivery time is excellent .You usually receive within 48hrs and even on this busy festive period .Well done cruise fashion
Helpful Report
Posted 8 years ago
Perfect goods delivered, great service. Very pleased.
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews