Login
Start Free Trial Are you a business? Click Here

CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Everything I need in one place quick and easy thank you
Helpful Report
Posted 8 years ago
Very good experience, delivered ahead of schedule and packaged very good. Will purchase again
Helpful Report
Posted 8 years ago
Got my purchase the next day.. just In time for my birthday Thank you
Helpful Report
Posted 8 years ago
Never ordered from Cruise before as there's a shop in my city centre but I must say that I wouldn't think twice about it. My Valentino's came well wrapped and protected which shows that they care about the product and how it's been delivered. Top stuff guys. Must say though £5.99 for delivery is a bit much however that's a minor issue. Cheers
Helpful Report
Posted 8 years ago
Order despatched next day, such an easy process. Delighted with my purchases.
Helpful Report
Posted 8 years ago
I was kept up to date with the order so I knew exactly where and how long it would take my parcel to reach me.
Helpful Report
Posted 8 years ago
Very easy to order and items were here very quick well impressed
Helpful Report
Posted 8 years ago
Very happy with the quality and the service is excellent.
Helpful Report
Posted 8 years ago
I have been buying from cruise for many years now and They have never let me down! Best shop to buy online without a doubt!!!!
Helpful Report
Posted 8 years ago
Order processed quickly
Helpful Report
Posted 8 years ago
everything ok, fast shipping, good stuff
Helpful Report
Posted 8 years ago
Found the pair of shoes I had been lusting after, great price, in their sale. Delivered promptly. Delighted.
Helpful Report
Posted 8 years ago
Very quick delivery for a great quality item for a good price
Helpful Report
Posted 8 years ago
Delivers on time, great packagin
Helpful Report
Posted 8 years ago
Very well priced and fast delivery!!! 👍🏾
Helpful Report
Posted 8 years ago
I was disappointed to see I couldn't pay for next day delivery. I was expecting the parcel in 6-7 working days but was over the moon when it came the next day
Helpful Report
Posted 8 years ago
I used CRUISE for the first time and the product and quickness of delivery was what I expect from a website selling quality clothing
Helpful Report
Posted 8 years ago
Item purchased was half price therefore excellent value. Also, fit was perfect. Delivered within 2 days especially at this time of year with Christmas post was very good. Would recommend.
Helpful Report
Posted 8 years ago
All items delivered on time and we'll packaged within a nice cruise fashion bag.
Helpful Report
Posted 8 years ago
Quick delivery
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews