CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed phoned order 1 day received goods the next day by 1 30 pm I did pay extra for the delivery as it was a birthday present thank you”

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Posted 7 years ago

“Ease of ordering and ease of return process and follow up communication. Simples!”

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Posted 7 years ago

“Great service very well packaged will use again fantastic range of clothing always keep you updated on your purchases”

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Posted 7 years ago

“Excellent and fast delivery. Will do more shopping here”

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Posted 7 years ago

“Easy to order super fast delivery , great customer service”

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Posted 7 years ago

“Fast and prompt. Loved it”

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Posted 7 years ago

“All products arrived on time and were true to online representation”

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Posted 7 years ago

“Very quick delivery. Had to return an item due to me ordering wrong size. Sent it back and new size was sent out within a couple of days. Very happy with this services and some great deal to be had!”

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Posted 7 years ago

“Excellent choice and value for money and great delivery”

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Posted 7 years ago

“Delivery and shirt as described”

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Posted 7 years ago

“Excellent service. Paid for standard delivery and my package was delivered within 2 days with good communication and updates throughout. Would definitely order from them again and would recommend their service.”

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Posted 7 years ago

“Very easy to use and quick”

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Posted 7 years ago

“Loved my t shirt, Xmas pressie for my grandson. Whole experience faultless. Thankyou.”

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Posted 7 years ago

“Perfect items as expected and so pleased with my purchases. The only thing that puts me off shopping online is the postage costs and the fact if I have to return anything that’s not suitable I’m liable for the return costs but that’s not been an issue for me this time.”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“excellent service actually,but because i buy alot from cruise i expected discount vouchers or something but nothing happens”

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Posted 7 years ago

“I might be tempting fate here, but I've yet to receive a bad service from Cruise. I am equally loathe to write a good review, as I dont really want too many other people buying the stock I want - based on good reviews. Nonetheless, I shall take my chance and tell you honestly that I cannot fault them. Goods arrive 1-2 days after order, always in nice packaging and returns are super easy. 'm a frequent shopper and dont intend to change that”

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Posted 7 years ago

“Great service delivered in 2 days”

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Posted 7 years ago

“Excellent service, efficient turnaround and delivery!”

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Posted 7 years ago

“Excellent service, delivered on time.”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,540 reviews