CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice fit my partner loved it”

Helpful Report

Posted 7 years ago

“Fantastic service, very prompt and efficient delivery. Delighted with my purchase.”

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Posted 7 years ago

“Great designer items , delivery charge is wrong when paying hundreds if not thousands of pounds !”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Hello, im so glad to find your website! great products + great prices ! Highly recommend to my friends.”

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Posted 7 years ago

“Amazing thanks so much xxx”

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Posted 7 years ago

“Happy with the product.. it was packaged very well prompt delivery.”

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Posted 7 years ago

“Cruise is great . But please change dpd delivery . Every order is always messed up or comes damaged . I actually refuse to order much online due to cruise using dpd service”

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Posted 7 years ago

“Quick and easy process”

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Posted 7 years ago

“Love cruise/flannels but 1 thing I think you should have a think about is charging for delivery especially if you spend over a certain amount I spent 1300£ last week and still pay for delivery”

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Posted 7 years ago

“Great collection from all the top brands...., fast delivery, great sizing charts for each specific brand and half price sale items picked up for bargain spends..... The ONLY way to describe this shopping experience is EXCELLENT. Very satisfied customer. Jonny,. Belfast.”

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Posted 7 years ago

“Brilliant service, fast & efficent 1st class service”

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Posted 7 years ago

“Great service and great products I buy from here. I’m always happy buying from cruise.”

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Posted 7 years ago

“I bought Quality items at great prices from the sale items.fastdelivery too.”

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Posted 7 years ago

“Excellent service, only place I could find the trainers I wanted, in the correct size, the delivery was quick and hassle free!”

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Posted 7 years ago

“Great range, some great discounts. Website can be very frustrating at times, especially when you put on filters and go in and out if viewing items, it very often resets itself automatically...grrrrr!!”

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Posted 7 years ago

“👍”

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Posted 7 years ago

“Excellent service. Def recommend”

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Posted 7 years ago

“Smooth transaction, shoes arrived quickly from date of ordering.”

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Posted 7 years ago

“Great shop Very efficient.”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,540 reviews