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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Love shopping on line with Cruise great bargains very very quick delivery & returns are also repaid within days. I shop Cruise with complete confidence It`s always the first place I look when shopping online
Helpful Report
Posted 7 years ago
Alles super gelaufen. Tolle Ware, toller Preis und super schnell. Ich kann es empfehlen.
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Posted 7 years ago
Brilliant for dilivery
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Posted 7 years ago
I’ve ordered from Cruise many times and they have always been first class. Whether it be delivery or returning items, they’re always extremely prompt. Would highly recommend.
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Posted 7 years ago
Always hooking man up
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Posted 7 years ago
Fast delivery excellent service.
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Posted 7 years ago
Competive prices on selected Boss clothing and fast delivery.
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Posted 7 years ago
I live and order goods to be delivered in Australia. The delivery time from Cruise UK is quicker than most local outlets here in Aus. Great service!
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Posted 7 years ago
Cruise/flannels is one of my fave shops to shop at!! always had good customer service when shopped there and never had a bad experience with thereselves.
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Posted 7 years ago
Excellent product good price quick delivery many thanks
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Posted 7 years ago
Fantastic store and staff. We’re helpful and cheerful
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Posted 7 years ago
Delighted with my purchases. Super fast and efficient, I plan on being a regular user. Thank you Cruise I’ll be seeing you soon.
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Posted 7 years ago
Good service item was the wrong size. Got an excahnge quick and easy !
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Posted 7 years ago
Great online retailer for myself, good designer choice, competitive prices, good delivery options and items are well packaged. If you do have to return items their service is also first rate. I would recommend them to others.
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Posted 7 years ago
Great service
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Posted 7 years ago
I’m very satisfied, I will buy again soon
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Posted 7 years ago
Easy to order fast delievery
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Posted 7 years ago
Service was very efficient,packaging very professional and great purchase! Only downside is the postage fee! £6.99 steep when other sites let u collect from store or charge a maximum of £4.99
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Posted 7 years ago
Fast shipping and super products! Top!!!
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Posted 7 years ago
Arrived early and kept me in the loop very proffesional, made Jules B look like amateurs
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,540 reviews