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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Your customer service was excellent. I would be very happy to shop with you again.
Helpful Report
Posted 7 years ago
Excellent service.
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Posted 7 years ago
Fab service
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Posted 7 years ago
We have used this company before and have always been happy with the service . As I wanted to book a cruise with our grand children I was lucky to get Paula Molloy who was so nice extremely helpful and super patient as I had heavy flu and we got disconnected 3 times my fault! She was able meet our needs exactly and gave us all the necessary information for our cruise. So many thanks Paula I look forward to dealing with you again .
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Posted 7 years ago
Incredible service, fast delivery, and incredible customer service.
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Posted 7 years ago
Great prices for designer clothes. Super speedy delivery. Well packed and first place I’ll look for designer wear. My cruise app saved.
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Posted 7 years ago
Excellent service from Cruise , however DPD was another matter! Left my parcel with some neighbour I didn’t know and left me no card so I didn’t know where it was til I went knocking!! Cruise service was brilliant though!!
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Posted 7 years ago
My Son is Very Happy with the Stone Island Sweat Shirt. Just what he wanted. Easy & Straight Forward Website to use. Delivery was Very Speedy too. Thank You
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Posted 7 years ago
Would like to see more of your stock in stores I visit belfast in a regural basis and it's disappointing not to see the range in store . But the online was very sufficient
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Posted 7 years ago
Prompt delivery and product as advertised
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Posted 7 years ago
Very fast delivery and was very happy with jacket
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Posted 7 years ago
Excellent service.
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Posted 7 years ago
Real deal with reasonable price
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Posted 7 years ago
Amazing shop , amazing service . Best place to shop in Glasgow or online . Always happy to help , customer service excellent .
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Posted 7 years ago
Gr8 stuff..fast delivery..Thx alot.
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Posted 7 years ago
Great service, and if delivered items are wrong fit or size I’ve had no problem returning them
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Posted 7 years ago
Love it !!!
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Posted 7 years ago
very happy with the service, quick
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Posted 7 years ago
First ever online cruise purchase, great experience, website easy to navigate and purchase arrived in the timescale they promised. Thank you
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Posted 7 years ago
Great service, wonderful shoes!
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,540 reviews