CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

Tell us how CRUISE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High end clothing at a very good price. Fast delivery, no hassle will buy from again .”

Helpful Report

Posted 6 years ago

“Easy purchase,quick delivery”

Helpful Report

Posted 6 years ago

“Returns are a joke”

Helpful Report

Posted 6 years ago

“Always had good service from yourselves when I shop with you, so thank you so much. Hopefully we will back to normal soon in this strange time, so you all take care and stay safe.”

Helpful Report

Posted 6 years ago

“Excellent communication, service and delivery. I will be using again in future”

Helpful Report

Posted 6 years ago

“Quick and easy to navigate site”

Helpful Report

Posted 6 years ago

“Perfect :)”

Helpful Report

Posted 6 years ago

“Can’t fault the service, great prices, great variety of stuff, fast and easy notifications”

Helpful Report

Posted 6 years ago

“Great service and prices! Strongly recommend.”

Helpful Report

Posted 6 years ago

“I like the cruise, but I feel delivery price is a bit steep”

Helpful Report

Posted 6 years ago

“Never had any problems with ordering and receiving anything. Good communication.”

Helpful Report

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

“Absolutely disgusted with the service. I bought a jacket but it was no good so I sent it back over a week ago. I’ve emailed them a dozen times but they just won’t answer. All I want to know is if I’m getting a refund or a replacement jacket. They simply won’t reply. I’m absolutely furious about this.”

Helpful Report

Posted 6 years ago

“Love the cruise website so easy to use loads of brands and accessories to choose really simple to make my payments just wish I could afford to buy more!”

Helpful Report

Posted 6 years ago

“Great speedy delivery service, had to return the product though as it was not adequate. Return process easy enough, awaiting confirmation it has been processed.”

Helpful Report

Posted 6 years ago

“This is a first time to buy from cruise fashion and not last, it was perfect 👌 Thanks”

Helpful Report

Posted 6 years ago

“Quick and efficient.”

Helpful Report

Posted 6 years ago

“Good products with great discounts, but the returns policy could be much, much better. I would order more clothing from this site, if there was a better returns policy.”

Helpful Report

Posted 6 years ago

“Always paying for delivery when other designer shops are free as we are paying premium prices”

Helpful Report

Posted 6 years ago

“Very very speedy. Brilliant.”

Helpful Report

Posted 6 years ago

CRUISE is rated 3.9 based on 11,541 reviews