CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed with my order. Fast dispatch and delivery. Exactly what I ordered. Cant wait for my boyfriend to open his present x”

Helpful Report

Posted 5 years ago

“Fabulous, ordered and delivered on time. Thank You!”

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Posted 5 years ago

“Great customer service and great fashion with a reasonable cost. Thank you 😊”

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Posted 5 years ago

“Super fast delivery!”

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Posted 5 years ago

“My parcel always comes on time when a order from cruise and always comes in the correct size and the parcel is always well sealed”

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Posted 5 years ago

“Brilliant”

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Posted 5 years ago

“Items always come as expected and always come within a reasonable time frame, very good service.”

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Posted 5 years ago

“The best ❤️”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Excellent service and packaging”

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Posted 5 years ago

“Have used cruise a lot over the years and can’t fault the service given”

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Posted 5 years ago

“Excellent choices and sizes of "all" top brands of clothing, great prices and excellent delivery service. Highly recommended.”

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Posted 5 years ago

“Ordered on Sunday arrived on Tuesday excellent service”

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Posted 5 years ago

“Very happy with the high quality products sold here”

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Posted 5 years ago

“Great service and nice to not have to pay a delivery charge for picking up in store.”

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Posted 5 years ago

“Very fast process and very fast delivery.”

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Posted 5 years ago

“Super fast delivery, spot on with packaging...very happy!”

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Posted 5 years ago

“Ordered online and got delivered to Glasgow store , great selection and staff were helpful , pleasant and polite . Can’t fault Cruise in any area .”

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Posted 5 years ago

“Good website. Plenty to choose from. My order came quickly & I was very pleased with my item. 👍🏻”

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Posted 5 years ago

“Great service. Delivery came quick, pricing is decent and every time I’ve entered a shop the staff have always been pleasant and polite”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews