CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I hate going to a store so the on-line shopping is great for me. Lots of choice at good prices. Returns are easy enough but would be even better if could be returned from the pick up location with a label paid for on-line.”

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Posted 5 years ago

“Great fast service”

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Posted 5 years ago

“1st time using cruise and the service is 1st class from start to finish and the clothing is amazing quality, thankyou well happy”

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Posted 5 years ago

“Vsry good and fast service”

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Posted 5 years ago

“Item arrived quickly. Great sliders. Definitely buy from cruise online again.”

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Posted 5 years ago

“Got what I wanted (last minute birthday pressie for sis) and delivery on a Sunday!! Awesome”

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Posted 5 years ago

“Très beaux articles, merci”

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Posted 5 years ago

“Absolutely delighted with my purchase and extra 20 % discount definitely shop here again second to none fantastic customer service Cruise”

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Posted 5 years ago

“Great service, just unfortunate my son doesn’t like the jacket, teenagers!!”

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Posted 5 years ago

“Fast delivery and quality clothing”

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Posted 5 years ago

“Excellent service from start to finish.”

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Posted 5 years ago

“Loved the purchase and arrived in good shape and great price too.”

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Posted 5 years ago

“Always amazing services”

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Posted 5 years ago

“Excellent. Will definitely recommend.”

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Posted 5 years ago

“Staff where very nice when I collected my trainers. Trainer are nice, comfy and good price”

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Posted 5 years ago

“Great customer service went away couldn’t return item within 14 days and they appreciated my issue and refunded me great job thanks”

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Posted 5 years ago

“Great service and quality clothing”

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Posted 5 years ago

“I have ordered for a pair Of luxury trainers for the first time from cruise. I have received the delivery within 3 days. Unfortunately I have ordered wrong side therefore I had to return for exchange. Cruise dealt with quickly . I am very happy with the service because they were kept me updated during the process. The only down side is that the they charge me for the delivery also I had to pay for the return. I wish the have provided free return slip. Overall I was happy with the product And service. I definitely recommend.”

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Posted 5 years ago

“Very nice experience... I had to use them again within 3 days and my basket and wishlist is full already. I really like the stuffs I got off the site.”

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Posted 5 years ago

“Excellent service in my opinion despite what others say. Very fast delivery and prompt response via email. Shoes were brand new as expected!! Will definitely be back again”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews