CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt despatch and arrived when stated. Seamless purchase, 5⭐️”

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Posted 5 years ago

“Excellent service, returned my item as it was too small and I got an exchange for the size I needed with no hassle, thanks again.”

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Posted 5 years ago

“Fast delivery, god service”

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Posted 5 years ago

“Good quality and fast delivery. Like this service 👍”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Brilliant service and very quick”

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Posted 5 years ago

“Quality service & a genuine product. Only gripe was if ya spending £300 I’d of liked free next day delivery”

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Posted 5 years ago

“Friendly staff, not pretentious even though expensive store compared to other high end stores.”

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Posted 5 years ago

“Smooth purchase and everything about the sales/items where what I expected. Only issue i had was that I was told my items would be delivery on the tuesday (I got it off work) and they didnt arrive u til the wednesday.”

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Posted 5 years ago

“correct price, fast shipment,a pleasure to deal with CRUISE!”

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Posted 5 years ago

“Very fast shipping and good discount! Thank you, will order again :)”

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Posted 5 years ago

“Amazing site. Delivery was a lot quicker than expected, great prices and clothes were top quality”

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Posted 5 years ago

“One of the top places in Glasgow, the staff are so friendly, welcoming and helpful in each floor male and female section.”

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Posted 5 years ago

“ALL GOOD, sent out as promised and email confirmation was updated regularly”

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Posted 5 years ago

“Excellent service but a rip off retuning goods very very very expensive 27 pounds to return trainers shocking why store doesn’t take online returns”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Ordered online and was delivered within days of ordering - very efficient and always arrives well packaged and in excellent condition as you’d expect.”

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Posted 5 years ago

“Great seller”

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Posted 5 years ago

“Always good items to buy with Cruise. Sale is excellent. Customer service is good and if you need a Refund or Returns they are very efficient.”

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Posted 5 years ago

“Second to none”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews