CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much for my versus leggings.”

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Posted 5 years ago

“Always loved shopping in Cruise for something that's a little bit different”

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Posted 5 years ago

“Couldn’t find the trainers in my size I desperately wanted until I stumbled upon Cruise and that was three days of meticulous searching. Very quick delivery. Brilliant service”

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Posted 5 years ago

“Très satisfait de mon achat .envoi rapide”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“The items I ordered online, didn’t fit, instead of returning my order by post the staff in cruise Glasgow - at their discretion kindly went out their way to swap the items for my dream Valentino shoes that were on sale with a saving of £300..they even hunted down a pair of socks to make up the difference for my exchange.. still smiling :) Thanks Cruise Glasgow!!!”

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Posted 5 years ago

“Great prices .. delivery on time”

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Posted 5 years ago

“Easy to use site and great service”

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Posted 5 years ago

“Top class very fast delivery!”

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Posted 5 years ago

“Best online shop for designer clothes in the country,would not shop anywhere else.”

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Posted 5 years ago

“Excellent delivery time and service”

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Posted 5 years ago

“I have purchased Kenzo denim shirt for myself as a treat. I ordered size 14 which turned out to be too big for me, so I have decided to purchase smaller size 12. I sent back the bigger size, and got a full refund including postage that I originally paid which was £6.99 I am very impressed with this as I didn't expect the postage that I paid to be refunded as well. I am very happy with smaller size purchased, turned out to be a perfect fit and I will use Cruise online shopping again. Quick delivery, high quality clothes and very fast refund when required. Defenitely recommend it.”

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Posted 5 years ago

“Brilliant service 👍🏼”

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Posted 5 years ago

“very quick process for a return item will definitely be shopping again from Cruise”

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Posted 5 years ago

“Best quality ,Good fashion”

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Posted 5 years ago

“Great service as always”

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Posted 5 years ago

“Excellent customer service.”

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Posted 5 years ago

“Can’t fault the online shopping, easy to use for a simpleton like me.”

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Posted 5 years ago

“Excellent variety whether it’s new stock or sale items. Also good sale prices.”

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Posted 5 years ago

“The website was easy to use and my delivery speedy. I purchased the Canada goose Gilet so recommend it. I love getting little dustbags with my purchases but I didn't get one this time. Enjoyed and will be back.”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews