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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Quality was great
Helpful Report
Posted 7 years ago
Excellent Service ,Fast Delivery, Competive Prices, Save Money , Great Sales.
Helpful Report
Posted 7 years ago
It’s up to date. Sometimes you release products earlier than Selfridges and Harrods. Your products are premium and close to my taste. The prices are better than Selfridges. I would love to see wider range in bags and Versace accessories. Also, have them displayed on model so I can picture it better on myself. Hope you speed your shipping as i’ve ordered a week ago and will receive on July 1.
Helpful Report
Posted 7 years ago
Excellent product and service,very happy. Would definitely use again.
Helpful Report
Posted 7 years ago
Happy with the service.
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Posted 7 years ago
Excellent quality and speedy delivery makes a no brainer combo
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Posted 7 years ago
Always a great selection of quality clothing The service both on line & in store is always first class.....
Helpful Report
Posted 7 years ago
Excellent service. Delivery was quick.
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Posted 7 years ago
Very pleased with the quality.
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Posted 7 years ago
You sent non matching shoes and then quickly sent another pair as I needed them to wear to an occasion
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Posted 7 years ago
Great products, great price and fast delivery. It doesn’t get any better than that.
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Posted 7 years ago
Quick delivery and packed in quality bag
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Posted 7 years ago
Kept well informed of delivery, seems very efficient.
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Posted 7 years ago
I’ve ordered from Cruise many times and it is always simple and straight forward. The item was quality, the picture and description was on point. This is my number 1 online place to shop.
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Posted 7 years ago
Fantastic service and fast delivery
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Posted 7 years ago
I brought this for my son very good quality he was very pleased with it
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Posted 7 years ago
From placing my order to receiving all was very slick, I have returned an item that was also very easy. Professional brand and I will be shopping again
Helpful Report
Posted 7 years ago
Always a fantastic service, always a quick delivery and the couriers are great too :-)
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Posted 7 years ago
Great products, at fair price. What more do you want.
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Posted 7 years ago
5* service
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,541 reviews