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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Cruise has many different types of designer clothes that are also available in their regular sale department making many premium products affordable at times when funds are low.
Helpful Report
Posted 7 years ago
Delivery was quick pleased with how quickly it came
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Posted 7 years ago
Kept in touch through e mail and got exact delivery time Thanks cruise
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Posted 7 years ago
Very good website lots of choice and all seemed to be in stock. Fast delivery
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Posted 7 years ago
Yes cruise made me happy
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Posted 7 years ago
fast feedback
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Posted 7 years ago
Top service * * * * *
Helpful Report
Posted 7 years ago
Cruise has a quick delivery service an item has been sent damaged, I received refund quickly as the size was out of stock. Ordered 3 times in past 3 weeks. Postage is a bit expensive and no free returns would be my only feedback. Other sites have cheaper delivery and free returns. Thanks
Helpful Report
Posted 7 years ago
Good sales, always well packaged and prompt. DPD app is great if you're not in to arrange a better time. All good.
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Posted 7 years ago
The products,range and accessibility.
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Posted 7 years ago
Product exactly as pictured and delivered within 2 working days,
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Posted 7 years ago
Delivery was all on time
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Posted 7 years ago
Spot on thank you
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Posted 7 years ago
Tops were great but postage was a bit pricey & it wasn’t even next day delivery. If your charging £6.99 for delivery it should at least be next day.
Helpful Report
Posted 7 years ago
Excellent service and goods arrived well packaged
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Posted 7 years ago
Very fast delivery
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Posted 7 years ago
Very happy 🤗
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Posted 7 years ago
Quick service. Good quality product
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Posted 7 years ago
Very quick , very efficient
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Posted 7 years ago
Bought a Lacoste short sleeved shirt for half price in sales beating other online retailers for price
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,541 reviews