Login
Start Free Trial Are you a business? Click Here

CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
I love designer clothes and I can get the things I like all from Cruise, the only downside is if you shop online and the Item does not fit then you have to pay for return postage
Helpful Report
Posted 7 years ago
Excellent choice of products and good discount offers and sales to purchase everything at an affordable price
Helpful Report
Posted 7 years ago
Fantastic price. Great communication. Quick delivery.
Helpful Report
Posted 7 years ago
By once again shipping fast in a Nice bag, not that I keep or use it but it’s these things in combination with the status updates that makes buying at Cruise a joy
Helpful Report
Posted 7 years ago
Cruise fashion offers a great selection of brands at reasonable prices. Love it!!
Helpful Report
Posted 7 years ago
First class service speedy delivery
Helpful Report
Posted 7 years ago
Excellent shopping experience
Helpful Report
Posted 7 years ago
Sharp delivery, Click and collect option is always handy, Wide range of brands and at a good price when on offer
Helpful Report
Posted 7 years ago
Absolutely top service once again Postage super quick as always Great prices/ great chioces/ great return policy 5 Star all the way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11
Helpful Report
Posted 7 years ago
Clothes exactly as they are on website came next day ready for holiday!!!
Helpful Report
Posted 7 years ago
Great service from cruise and my parcel took very little time to come!
Helpful Report
Posted 7 years ago
Excellent quality and delivery very fast will definitely use again
Helpful Report
Posted 7 years ago
No issues all good
Helpful Report
Posted 7 years ago
Thank u so much
Helpful Report
Posted 7 years ago
Quick, efficient service. Also, great deal on product. Would definately shop with Cruise again.
Helpful Report
Posted 7 years ago
Very speedy delivery! Contacted me throughout by email until parcel was dispatched! Very well packaged also! Will definitely purchase from cruise again!πŸ€—πŸ™ŒπŸ½
Helpful Report
Posted 7 years ago
Very good range can always find something I like at a good price
Helpful Report
Posted 7 years ago
Great company
Helpful Report
Posted 7 years ago
Excelent service, fast respond and great goods!
Helpful Report
Posted 7 years ago
Having never ordered from Cruise before, I read a few reviews online, which seemed to suggest they don't provide a decent online delivery service. My experience couldn't have been any different. I emailed them about a particular item and size, they confirmed availability within a day, I ordered that evening, and received my item within days - on the other side of the world in NZ. Will definitely purchase again.
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,541 reviews