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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
1st class shopping experience from order to deliver, would highly recommend.
Helpful Report
Posted 7 years ago
Very good and quick delivery and love the top. Thank you Cruise
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Posted 7 years ago
Excellent service and very quick delivery.
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Posted 7 years ago
Great variaty of clothing brands and deleviry is always on time
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Posted 7 years ago
Excellent quality and service
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Posted 7 years ago
ordered online delivered within 48hrs , packaged very well ! no hassle or problems
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Posted 7 years ago
Class
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Posted 7 years ago
very nice love
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Posted 7 years ago
First class service, helping me with my problem
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Posted 7 years ago
Excellent customer service,never had a problem with Cruise at all
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Posted 7 years ago
Best online brand shop
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Posted 7 years ago
Great customer service
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Posted 7 years ago
Great selection of clothes. Good sale. Ordered several items for teenage sons and all in stock and delivered quickly. Returns also easy. Only slight criticism is having to pay for all deliveries and returns despite how much you spend Will definitely use again.
Helpful Report
Posted 7 years ago
Great customer service, the best in the industry! Fast delivery, good selection and would overall recommend to anybody and everybody wanting to buy designer clothes!
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Posted 7 years ago
Everything is just perfect.Thanks!
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Posted 7 years ago
Great service! /happy Swede
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Posted 7 years ago
Always happy with quality from Cruise. Quick delivery.
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Posted 7 years ago
Great service
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Posted 7 years ago
Because it's the only store that suits my needs for the clothes that I love to buy
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Posted 7 years ago
Oredered online and arrived promptly and with no damage to packaging. No issues with payment or delivery. Would buy from again. Col.
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,541 reviews