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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Great shopping with Cruise
Helpful Report
Posted 7 years ago
Excellent delivery brilliant products
Helpful Report
Posted 7 years ago
I've had not but good experiences shopping with cruise, and for that reason alone I am loate to write a review - as much as its nice to share, I fear the more visitors to the site, the less stock for me to pick from!!! I would recommend to friends and family without hesitation.
Helpful Report
Posted 7 years ago
Fantastic website great bargains to be had in the sale section would defo recommend
Helpful Report
Posted 7 years ago
Super fast delivery & great up to date e-mail confirmation
Helpful Report
Posted 7 years ago
Great sale bargains for the last of my holiday clothes,perfect fit,highly recommend.👍
Helpful Report
Posted 7 years ago
Love cruise brilliant shops and website. My favourite go to designer store!
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Posted 7 years ago
good clothes
Helpful Report
Posted 7 years ago
Item was well packaged and as detailed on the website, I did however pay for next day delivery, this should have arrived on Friday 20th July, however I did not receive my package until Sunday 22nd July. I am unsure if this was an issue with Cruise or the delivery company, in this case DPD.
Helpful Report
Posted 7 years ago
Great service Great quality will order again
Helpful Report
Posted 7 years ago
Fanatastic quality! Delivery was quick! Deffo worth the price!
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Posted 7 years ago
Execellnt service and delivery.
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Posted 7 years ago
Order to delivery took 2 days - even on standard delivery - and order placed on a Sunday. All packed nicely - and all at good prices!
Helpful Report
Posted 7 years ago
As always a top service. Very quick delivery and top items
Helpful Report
Posted 7 years ago
My fave sight top quality service
Helpful Report
Posted 7 years ago
Fast and excellent packaging, parcel delivery. Thank you very much for the package.
Helpful Report
Posted 7 years ago
Great place to online shop or even going to the high street.great selection and alway have Size you need.
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Posted 7 years ago
Excellent service
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Posted 7 years ago
Excellent service and goods were exactly as advertised ... I am very pleased with my purchase.
Helpful Report
Posted 7 years ago
Quality items of clothing, very well packaged and always delivered on time. As I don't have as much time now, as I would like to go shopping, Cruise offers the perfect solution.
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,541 reviews