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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Did not receive the correct item ordered. I was then informed that what I had ordered and paid for is out of stock. Now left with the hassle of returning the wrong item. First and last time using Cruise Fashion online.
Helpful Report
Posted 5 years ago
Excellent service
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Posted 5 years ago
Väldigt lång tid för att paketet ska komma. Det stod runt 3-7 dagar men nu har jag väntat i längre än en vecka
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Posted 5 years ago
Arrived promptly as described
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Posted 5 years ago
Good quality and delivery time 👍
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Posted 5 years ago
Hullo, The Clothing sent Absolutely Meets my Needs, Am definitely going to be Glad to know if Yer Company gets any recognition. Cheers, eddy.
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Posted 5 years ago
Thank you for a fast efficient and informed service
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Posted 5 years ago
Waited over a week for the order to be dispatched then to be told “we’ll check the warehouse” over a week to check the warehouse.. very bad service .
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Posted 5 years ago
I have still not received my order!! Very disappointed
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Posted 5 years ago
Can’t fault them product perfect and delivery was speedy.
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Posted 5 years ago
quick delivery
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Posted 5 years ago
Box was bashed upon arrival!
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Posted 5 years ago
Hi I was extremely disappointed with service I’ve received I got the item ripped box in several places. The trainer where faulty I don’t expect this for 350 pair of trainers. Regards Nigel Evans
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Posted 5 years ago
Good experience Fast delivery Thanks
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Posted 5 years ago
Hello, Thank you for processing my order and i want to say just one thing: i think that you can deliver orders in boxes because in that way, our goods will be more protected, and not smashed by couriers. Sorry for my english but i’m shure you all understand what it’s all about. Have a good day.
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Posted 5 years ago
Brilliant service extra quick delivery would highly recommend
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Posted 5 years ago
Still waiting on my order
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Posted 5 years ago
Ordered a Armani shirt, delivered within 3 days and came in a well packaged parcel.
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Posted 5 years ago
My white top was delivered quickly with a lot of black marks on it. Returned it immediately, now waiting on my refund.
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Posted 5 years ago
Always got a good selection to pick from , quick delivery but a bit pricey
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Posted 5 years ago
CRUISE is rated 3.9 based on 11,541 reviews