CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant speedy delivery”

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Posted 6 years ago

“Perfect service”

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Posted 6 years ago

“Cruise are a fantastic website. I order from them any time I can. There prices are god and their delivery time is great. I highly recommend this store and site”

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Posted 6 years ago

“I frequently shop in store and order on line with Cruise. A few problems have occurred with my orders and the reason I rate them 5 * is due to their 'After Sales' Customer Service. Fantastic to deal with - thanks.”

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Posted 6 years ago

“Best place to get the best clothes”

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Posted 6 years ago

“Amazing service. Fast turnaround!”

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Posted 6 years ago

“I love shopping in Cruise online very fast delivery real quality goods and their return service is excellent I always check them out first when I need any thing”

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Posted 6 years ago

“Happy with service but once again I was sent incorrect size. When this happens I shouldn't have to pay for postage. This is a Cruise mistake which Cruise should pay for.”

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Posted 6 years ago

“I like shopping at cruise .I will recommend people. They have good service.”

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Posted 6 years ago

“I love cruise! Always fast with delivery’s..”

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Posted 6 years ago

“Great service as usual”

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Posted 6 years ago

“I have shopped with Cruise almost from day one. Amazing stock, excellent service; can not fault. A+”

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Posted 6 years ago

“Excellent service from start to finish .”

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Posted 6 years ago

“Excellent shopping experience, I site I always use highly recommended”

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Posted 6 years ago

“Great sevice.Goods were here within two days.Very happy with sizing and fit.”

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Posted 6 years ago

“Very quick delivery and excellent price for purse”

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Posted 6 years ago

“i ordered a jacket from cruise and the following day recieved a text advising me of the couriers location and estimated delivery to within the hour. The courier was prompt and very pleasant and the jacket fitted perfecty. I will definetly order from cruise again. Amazing clothes and a very reliable delivery service. J Mccormack”

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Posted 6 years ago

“Next day delivery. Great!”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“Really good service however the delivery service that they use is very poor. Poor communication and not able to speak to anyone.”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews