CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very swift delivery and delighted with my purchases”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Excellent service. Quick and easy”

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Posted 6 years ago

“Excellent as always”

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Posted 6 years ago

“Easy to deal with”

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Posted 6 years ago

“Speed of service was great and so was the product quality”

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Posted 6 years ago

“Good Service”

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Posted 6 years ago

“Simple easy process and quick delivery always.”

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Posted 6 years ago

“Excellent service. Returned item. awaiting larger size..”

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Posted 6 years ago

“Excellent service .”

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Posted 6 years ago

“Item received very quickly. Very happy will order again”

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Posted 6 years ago

“Prompt polite delivery thank you”

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Posted 6 years ago

“Very happy with purchase, hadn't heard of Cruise before so wasn't sure about ordering but all turned out well. Arrived on time and as described. Sliders were also well priced and made a happy wife! Would recommend”

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Posted 6 years ago

“An enjoyable shopping experience”

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Posted 6 years ago

“Wouldn’t normally give 5 out of 5 due to the delivery charge but ordered on the weekend and had the goods by Tuesday -really fast delivery so was worth it and items good quality and well packaged so wouldn’t hesitate to order again”

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Posted 6 years ago

“Great sales”

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Posted 6 years ago

“Bought a pair of trainer online they came on time and nicely packaged. Will definitely be back to buy other things”

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Posted 6 years ago

“Excellent speedy service! Website set out great”

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Posted 6 years ago

“Excellent service great price, bargains Easy returns”

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Posted 6 years ago

“My first time ordering from cruise and it will certainly never be my last, I ordered just before the early hours of Sunday morning and received it at 11am Monday morning. The checkout was so easy and didn’t make everything a struggle unlike other leading websites. Cruise have the most stock and best sales, don’t look any further.”

Helpful Report

Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews