CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely service but just a shame delivery costs so much”

Helpful Report

Posted 6 years ago

“Very quick delivery arrived earlier than expected”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“I would recommend a different courier service not received my parcel and now believe it is missing!!! Absolute joke not your fault but am absolutely furious with this I've rated you 5stars because I love the shop but the courier is useless”

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Posted 6 years ago

“Description, quality and shipping all perfect”

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Posted 6 years ago

“Fantastic & Efficient Service. Everything arrived on time & perfectly packaged in small black zipped bags. Would highly recommend to others. Keep up the great work!”

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Posted 6 years ago

“Very good qality an fast delivery!”

CRUISE 5 star review on 6th January 2019

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Posted 6 years ago

“Easy to order and quick delivery”

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Posted 6 years ago

“Very fast delivery and I love the zipper bag that comes with it.”

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Posted 6 years ago

“Great service, very pleased with tops purchased, quick delivery. Would be good if Cruise offered a student discount tho 👍🏻 Many thanks!”

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Posted 6 years ago

“Great items with great offers, great delivery and overall great service!”

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Posted 6 years ago

“Great service, easy to order, item came quicker than expected and in a dust bag which was a nice little extra. Would recommend and definitely use again!”

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Posted 6 years ago

“Very good fast delivery time”

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Posted 6 years ago

“Quick delivery as always been shopping with Cruise for years and i have never had any issues top quality clothes .”

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Posted 6 years ago

“Brilliant service from Cruise . Quick dispatch and fast delivery . Ordered 30th dec standard delivery received next day New Years Eve ..SUPERB !!”

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Posted 6 years ago

“Good choice of clothing and footwear And fast delivery”

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Posted 6 years ago

“On time and looks perfect”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

“Could not fault the service received from Cruise from start to finish, prompt delivery service and fantastic product.”

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Posted 6 years ago

“Very good service came quickly and no damage will definitely be buying from again”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews