CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived on time and communication from Cruise was good throughout.”

Helpful Report

Posted 6 years ago

“After reading some appalling reviews, i was fairly hesitant about buying from Cruise online. However finding a bargain in the sale, I took a chance and was pleasantly surprised. Ordered on Boxing day and arrived 2 days later at my chosen pick up location. Absolutely nothing wrong with the service i received. Really pleased with the item and will definitely buy from their website again.”

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Posted 6 years ago

“Trainers arrived incredibly quickly even during the festive period and the carry case was a nice touch!”

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Posted 6 years ago

“All good here. No hassles.”

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Posted 6 years ago

“professional service from ordering to delivery or returns on the rare occasion I have had to call I have always received a friendly polite service.”

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Posted 6 years ago

“Great service and delivered on time. 10/10”

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Posted 6 years ago

“very good service and reliable”

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Posted 6 years ago

“Perfect service as per.”

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Posted 6 years ago

“Arrived very quick will buy again from here.”

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Posted 6 years ago

“Good item purchased at a good price,will use again.”

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Posted 6 years ago

“Top Labels / Threads Clear , easy to use website Rapid processing from order to delivery Highest degree of customer service Terrific choice Excellent 'sale' reductions Very professional company”

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Posted 6 years ago

“Quick postage and kept u up to date with orders. No problems sending items back.”

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Posted 6 years ago

“Very good shop, should be allowed to return/exchange in store though.”

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Posted 6 years ago

“Good clear instructions and promptly delivered goods.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Brilliant service and quick delivery!”

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Posted 6 years ago

“The goods from this company are very good value for the money and would recommend this company to anyone else”

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Posted 6 years ago

“Trustworthy prices generally competitive use DPD for delivery so you get your 2hr time slot packaging is good comes in a nice zip bag biggest thing is I know it's all genuine”

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Posted 6 years ago

“Great service quick delivery”

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Posted 6 years ago

“Order processed and received very quickly. No problems, would recommend.”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews