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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
Company Reviews Product Reviews
1
 Questions Metrics
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“The service and clothes were perfect!”
Helpful Report
Posted 7 years ago
Angela Soutar
Verified Buyer
“Excellent service and prompt delivery”
Helpful Report
Posted 7 years ago
Michelle Bainbridge
Verified Buyer
“Amazing earrings, beautiful quality, half the price of anywhere else. Fast delivery. Thankyiu”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“delivery has got a lot better use to be very slow”
Helpful Report
Posted 7 years ago
Jelena Kotova
Verified Buyer
“Trainers was very good quality.”
Helpful Report
Posted 7 years ago
Melike Demir
Verified Buyer
“perfect shopping experience!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Brought a top drawer cp jacket. Great price. Great service and when the jacket turned up it was better than I expected. šŸ‘ŒšŸæ”
Helpful Report
Posted 7 years ago
Jamie Downes
Verified Buyer
“Was delighted with the whole system yous having going on. Great job keep it up!”
Helpful Report
Posted 7 years ago
Anne Smith
Verified Buyer
“Fabb delivery”
Helpful Report
Posted 7 years ago
Sharon Wright
Verified Buyer
“Super quick delivery. Delighted with purchase.”
Helpful Report
Posted 7 years ago
Belkacem Anissa
Verified Buyer
“Iā€™m really pleased with my purchase.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Extremely quick delivery and all clothing as described”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“No complaints, well packaged :)”
Helpful Report
Posted 7 years ago
David Harnett
Verified Buyer
“Top came well wrapped up and really good fit and in sale too .”
Helpful Report
Posted 7 years ago
Catherine
Verified Buyer
“Fast efficient service”
Helpful Report
Posted 7 years ago
Paul O Rourke
Verified Buyer
“Great shop,great service...”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Fast shipping,original item,great packaging++++”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“easy to view site quick ordering and prompt delivery”
Helpful Report
Posted 7 years ago
Andrea Mccreadie
Verified Buyer
“Great ordering service and updates as to when package would be delivered very happy”
Helpful Report
Posted 7 years ago
Jayne Miller
Verified Buyer
“Arrived quickly with several updates by email and phone, very happy with the item”
Helpful Report
Posted 7 years ago
CRUISE is rated 3.9 based on 11,540 reviews
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