CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great easy to use website,but most impressive was the constant updates with the delivery status. 10/10”

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Posted 7 years ago

“I received my goods really quickly and the product was at a high standard”

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Posted 7 years ago

“Love this website and the delivery of my order was next day, and love that you can order and use the click & collect service”

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Posted 7 years ago

“Very happy with my purchase! Thank you! Xx”

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Posted 7 years ago

“Order received when they said it would be”

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Posted 7 years ago

“Very fast... it was good experience.”

CRUISE 5 star review on 18th August 2018

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Posted 7 years ago

“Brilliant service always arives on time and no trouble when returning stuff good service”

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Posted 7 years ago

“I have always had great service but last week I payed £10 next day delivery and it arrived 2 day's later”

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Posted 7 years ago

“Easy order process, quick delivery, daughter very happy with hoodie”

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Posted 7 years ago

“Delivery is too expensive sometimes they should offer a free delivery code for a limited time like 24hrs. And they should bring back the 50% off sale items code. Apart from That I love cruise.”

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Posted 7 years ago

“CRuise is one of my favorite places to shop. I'll enjoy next shopping trip.thx”

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Posted 7 years ago

“Superb fast delivery, however item was damaged. Super Easy to return and also emailed and got a very helpful reply. Currently awaiting a confirmation that my item ha's been replaced and resent”

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Posted 7 years ago

“Very good website,however was looking for an Alexander McQueen top which is solid out of smal..was wondering if there would be anymore coming into stock and if so would I be able to get notified for this coming back into stock?”

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Posted 7 years ago

“Quality clothes and great price on items fast delivery and also quick to refund on a item to small through flannels very pleased will definitely shop again regards Pete.”

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Posted 7 years ago

“Speedy delivery, authentic, top quality product, good seasonal sale, reliable seller.”

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Posted 7 years ago

“Ordered a stone island over shirt last week was really pleased with the service.fast delivery received my item within 24 hours will definitely be using cruise again”

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Posted 7 years ago

“very good service”

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Posted 7 years ago

“I have been using Cruise for a number of years now and they are always my first port of call when buying clothes, they are always very easy to deal with, they have a great selection on their website and the prices are very competitive.”

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Posted 7 years ago

“Incredible website with brilliant prices. I love cruise as I'm always up to date on my fashion and the service is flawless. If you need any help or advice there staff are fast to reply and so helpful”

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Posted 7 years ago

“Very pleased with the service, arrived before expected date, well packaged, will be using again”

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Posted 7 years ago

CRUISE is rated 3.9 based on 11,540 reviews