CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always delivers asap and I love this shop”

Helpful Report

Posted 7 years ago

“Great service and excellent delivery , some reward discounts would be greatly appreciated”

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Posted 7 years ago

“Quick and professional”

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Posted 7 years ago

“Fast delivery, good parcel tracking & info”

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Posted 7 years ago

“Delivery service including the packaging of products never fails to impress.”

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Posted 7 years ago

“I just love shopping in CRUISE website. very easy and deliver very fast even abroad. worth the cost paying for delivery. (even though we love free delivery sometimes haha) and i love the great deal i got on my YSL slipper.. lucky”

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Posted 7 years ago

“Excellent quality excellent price and speedy delivery. First time using this website and I will certainly use it again and also recommend to friends and family 100%.”

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Posted 7 years ago

“Keen pricing, with all the size available. Delivery very quick. Overall very good service”

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Posted 7 years ago

“Stone Island jumper for my boy purchased within the sale.”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“fast postage, great packaging.”

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Posted 7 years ago

“Ordered online in Glasgow store and by Tuesday morning the shoes had arrived in my house in LONDON. Great experience”

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Posted 7 years ago

“I like this shop”

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Posted 7 years ago

“Great service and experience every time I shop at Cruise either online or in store. Staff are always very polite and helpful. Glasgow Cruise is my favourite shop in the City. My wife has the same opinion as myself. Would always recommend Cruise to family and friends.”

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Posted 7 years ago

“Excellent choice of products and the sales are always exceptional! Love Cruise!”

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Posted 7 years ago

“Quick delivery, great service. Happy customer!”

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Posted 7 years ago

“Speedy delivery! Was great to get them so soon. Also another point in addition I’d like to arise is the DPD drop off point was where I work so was super easy to collect only negative was the price of the delivery charge. All in all absolutely great service!”

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Posted 7 years ago

“Great products. Great service. Fantastic quality.”

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Posted 7 years ago

“Happy with my purchase.”

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Posted 7 years ago

“No complaints,quick reliable service”

Helpful Report

Posted 7 years ago

CRUISE is rated 3.9 based on 11,540 reviews