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CRUISE Reviews

3.9 Rating 11,534 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,534 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
47
Anonymous
Anonymous  // 01/01/2019
Absolutely nothing to complain about. I made my purchase on a Friday and it was with me by Tuesday. Item arrived in perfect condition. Excellent service
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Posted 6 years ago
Looked everywhere for stone island jacket for my son cruise had it delivered in 4 days brilliant.
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Posted 6 years ago
Bought a stone island jacket for sons Christmas, was given a £50 off voucher to use of another item. Used voucher to order a t shirt online with no problems what’s so ever and t shirt was delivered a few days later. Would recommend cruise.
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Posted 6 years ago
Delivery was so fast!
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Posted 6 years ago
Latest styles, competitive prices and brilliant service.
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Posted 6 years ago
Very good service! Always informed of delivery progress.
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Posted 6 years ago
Great service and goods delivered right on time.
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Posted 6 years ago
Never disappointed when I shop at cruise. The quality of packaging and care out into the order is unbeatable 👍🏼
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Posted 6 years ago
Hello, The service was really nice I order Friday and came Monday. But unforchenatly can’t fit me is my size but is to tight. I want to return and I saw one address on the web side. Is that the right one.
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Posted 6 years ago
excellent service..... clothing beautiful ..
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Posted 6 years ago
Always get a great service from Cruise Fashion, this time round I got a beautiful Armani Coat for my wife. It was the last one, perfect size 10 fit and I saved €350.
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Posted 6 years ago
Great service!quick delivery, I mostly buy for my son and he loves everything I buy for him from cruise ...I would definitely recommend to anyone 😁
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Posted 6 years ago
Great company to buy from. Delivery always on time and customer service department fantastic to deal with.
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Posted 6 years ago
very quick and no hassle at all
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Posted 6 years ago
The web site was really easy to use and my parcel arrived,beautifully packed, when they told me it would! I would have no hesitation using this company again. Thank you and well done.
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Posted 6 years ago
Perfect service
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Posted 6 years ago
Easy check out, quick delivery. Great quality
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Posted 6 years ago
Bought these for my son Christmas, he already has them in a different colour and loves them so comfortable so I'm sure he'll like them as well
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Posted 6 years ago
First class service, was updated on my order from start to finish. Will 100% use this site again.
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Posted 6 years ago
Very good service. Delivery was quick as well
Helpful Report
Posted 6 years ago
CRUISE is rated 3.9 based on 11,534 reviews